December 2023 by jas kaur
I have been trying to get to book an appointment online but as we have been logged out our account due fraud from Santander we can?t even book and no one will speak to us. My husband has had an account with Santander for 50 year but as soon as this get sorted we will move our money an close the accounts l. I Hope someone had responded to this otherwise why bother saving with Santander!!!
December 2023 by Jack
Zeneb was kind and helpful
August 2023 by Eno Kanto
I want to say that the experience is zero, the staff is very rude. I have had my online account closed for four months and they don't help me open it, they just send me back and give me new codes every time. what can I say, I don't care!!
February 2023 by Niall Geoghegan
Unbelievable bad service. The lady serving almost sent 18000 pound of my money to the wrong account. Asked me to agree it would be my responsibility .
October 2022 by Sanjay Patel
Not a fan of the reduced hours as I work during these hours.Staff service at the counter is abysmal. They're very bloody happy to tell you what you can do instead of doing it for you.
October 2022 by Steve Webb
Went in to inform them that i needed to close an account due to a family bereavement. Was told to stand in a queue, 15 mins later a woman came up to me to tell me i needed to book an appointment. Terrible service, the worse i've come across.
July 2021 by Gemma S
Fantastic customer experience the staff and manager are so helpful, can?t do enough for you.
July 2021 by christina n
Soooooo nice
July 2019 by Chandresh Pankhania
Top customer service and staff members always willing to help. Can get busy at times but that is same with all banks
July 2019 by Matthew Buckley
Really helpful and professional service. Puts competition across the street to shame. Thank you Richard G
July 2017 by Luki
This branch is one of the slowest I've ever visited.
April 2017 by BigBoss luki
This branch is one of the slowest I've ever visited.
March 2017 by Chris Eggleton
Always busy they need more staff
