November 2023 by Rehana Ashtiaq
Good place to shop. Parking available
November 2023 by Kenneth Wood
Love this store, but do not like all of the new self check-outs, they have spoilt the store!!!
October 2023 by S Tolley
I?ve just heard the homedelivery driver ?Reece? from Solihull branch talking to our elderly neighbour. What a great guy and such an asset to your company, so polite and caring. Was great to see a young man treat someone with such respect and care. I hope this gets to the right person so he gets his recognition. I went out and told him before he left how nice it was to see and to say thanks.
October 2023 by Ymane Chehabi
I had my first Sainsbury's delivery experience yesterday, and it left me extremely disappointed. Despite the convenience of same-day delivery, my order was marred by multiple substitutions that made no sense. For instance, I ordered 12 bottles of still water, and they replaced them with two bottles of sparkling water. Additionally, I requested 16 coffee pods specifically designed for my coffee machine, but I received a completely different type that I can't use.To make matters worse, when I contacted their customer service, I was met with unhelpful responses. They claimed their system handles substitutions automatically and offered no immediate resolution. I was left with the option to go back to the store for a refund or wait for a potential follow-up call.This experience was far from the hassle-free service I expected from Sainsbury's. I hope others are aware of these issues before placing an order, so they can avoid the disappointment I've encountered.
October 2023 by Keith Cheshire
Called into into Sainsbury,s for some essentials the last remaining supermarket left in Solihull Town centre offering a large range of food items and a large selection of clothing very convenient when shopping in Solihull.
July 2023 by Susan W -
Visiting during day time in mid week is less busy and pleasant to browse rails of clothing. I then can usually find seeded sourdough on bread shelves, a favourite of mine and friends.
July 2023 by Wendy Elvins
Very few staff in store and a lot of gaps on shelves.The store itself looks old and tired.
July 2023 by Dec Hinks
Good shop always worth a look.
July 2023 by Madeleine Edmonds
Sainsbury's in Mell Square, Solihull is great. Lovely staff, who are always friendly and considerate towards my elderly dad, and nothing is too much trouble for them.
July 2023 by Daryn Maritz
I generally visit here to collect my Argos purchases and the staff are always friendly and helpful.
June 2023 by Selkrek
Good place to get shopping done
June 2023 by Paul Hallgarth
I am a regular shopper at this branch and always find the staff to be helpful but I am becoming increasingly frustrated with the self-service tills.Today I had to wait for an assistant to correct a machine error three times whilst scanning my purchases. One of the assistants told me that it was probably because I had quite a few items to buy and suggested that I used the machines with the large deposit trays and this should prevent this issue. Problem was that none of these were operational.I am aware that I went just after the store opened and it is usual for no manned tills to be in use but surely their can either make adjustments to the self-service tills or open more of them.
June 2023 by Liz M
Good all-around shop. Easy parking, well laid out, helpful staff. The homeware is really nice, some of the goods are Habitat, some Sainsburys own. Clothing is quite good too, I especially rate the ladies' jeans. Trying to remember £1 for the shopping trolley can be irksome but, on the whole, a pleasant shopping experience considering its a chore!
May 2023 by Jas Duhela
Very lovely store. Pleasant staff. You will find anything and everything.
April 2023 by Joseph Tribe
Nice, clean supermarket. Small clothing range and small toy section. Good quality food and drink. Lots of self service checkouts available. Helpful and friendly staff.