August 2023 by S Bibi
I was a bit nervous using a new salon but Patricia was fantastic! I have long thick Asian hair, Patricia was not phased by it and I left with a great hair cut! Lovely customer service too, I definitely will be returning x
July 2023 by David White
Leia wanted her hair cut short and was really pleased with the resultServices: Kids' cuts
July 2023 by Gwenyth Andrews
Needed a new look for a wedding and decided on a wave perm. The service as excellent and so was the result.
June 2023 by Georgi Hart
A fabulous cut from a very experienced stylist. Felt very at ease.Services: Hair straightening
April 2023 by Sheridan Woodbine
I had to wait 30 minutes as there was only the one stylist working on a Sunday and she was running very late. My hair was cut satisfactory but cut rather than styled.Services: Blowdry
April 2023 by Sunna Iftikhar
The blond lady, who was bigger frame was disgustingly rude to me. She made a comment about Asian hair. She spoke to me like I couldn't afford the service.She questioned the validity of my statements. APPAULING,want to take this furtherServices: Hair straightening
January 2023 by dawn wood
This I'd my regular hairdresser company. They always listen to what I want and don't charge me extortionate prices like some hairdressers. Lovey staff and great place.
January 2023 by Brenda Preece
This was the first time I've been here and found it very pleasant Kiera made sure she New what I wanted and did a very good jobService: Blowouts
October 2022 by Denise Greenhalgh
Prices hv risen very much. I used to pay £35 for a walk in . I had a voucher for £7.50 off. So I booked. For a trim wash and blow dry It was £48.50 !!!!after £7.50 discount. Nice place and convenient. But too expensive for me now .Service: Hairstyling
October 2022 by Jude Blanchard
Mediocre. Appointment at 2, out before 2.30 for a shampoo, cut and style. For £56 it felt a little rushed. Have had much better experiences elsewhere for the same cost.Service: Hairstyling
August 2022 by Iram Mirza
Expensive disappointment! My usual hair salon were fully booked for this day and after reading the reviews for Regis Solihull and feeling unsure, I decided to call them to ensure I had a highly experienced stylist. I should have taken heed from the reviews but I was assured that the stylist is the salon trainer and I would be in their best hands.I asked for all my layers to be cut back into shape as my hair had grown very long. What I ended up with is a trim as my layers have barely been cut. I am always asked what sort of blow dry I would like but the stylist chose to curl it so the layers weren?t noticeable until I got home and they had fallen out to reveal unshapely hair. My stylists also always trim my layers after the blow dry for perfect definition leaving a very professional finish. The cut I had is very amateur and for £56 a very costly mistake.I was sent a text to recommend the salon and I explained my annoyance. No response or offer to recut was offered. Will definitely not be returning. The two stylists who received all the positive reviews here have both left the salon.Service: Hairstyling
August 2022 by Amanda McVay
Patricia was so friendly and made me and my mom feel very comfortable. Best hair cut we have had in years, we were also given some helpful tips to look after our hair. Very experienced and helpful. Thank you!Service: Hairstyling
July 2022 by Rosie
I wasn't happy because my hair wasn't straighten after it had been cutService: Hairstyling
July 2022 by C M
I was looking for a new hairdresser having moved to Shirley, and read the reviews about Regis which seemed OK. I booked a 4pm appointment online and had it confirmed by email. The cost was £52 for a cut and dry and I paid a £26 deposit.I left work early to attend and arrived at the salon, both stylists were busy, one washing hair and one blow drying.One came over and asked if she could help, I explained that I had a 4pm appointment.She looked v.confused by this and went over to speak to her colleague who was washing a client's hair.I over heard this stylist say "... just tell her she'll have to wait...".The first stylist then returned to say that they weren't able to do the 4pm appointment and that I would need to wait, no apology, and was very blasé.I explained that I had booked for 4pm and had left work to attend the appointment. She shrugged and said there was nothing she could do. I asked how long the wait would be and she said at least half an hour as her colleague was with a client and she ..."wasn't able to do it".The second stylist had only just finished washing her client's hair so I was in for a much longer wait.I was very frustrated by this and so asked for them to refund my deposit and I would try my luck elsewhere.The stylist said that they were unable to refund the deposit as I had booked on the app, I would need to claim a refund through the app.I left and tried to claim my money back on the app and it had no record of my booking.I tried both Regis customer service numbers, neither even connect.Eventually I was able to email and have now had my money back.For £52 a cut I expect to be treated far better than this.Regis there is too much competition in Solihull for your staff to be this rude and unhelpful.
June 2022 by Estelle Myers
I had a much needed cut and blow dry with Kiera. So relaxing I almost fell asleep! She gave me some really helpful information about hair styling my new cut without any attempts to upsell products. She was so lovely and I came out with exactly what I wanted.I look forward to my next visit.
