I shop in new look quite a lot in the solihull branch. Not long ago I bought some items and the lady took my email address and I never got an email receipt that day. I have been to new look again and once again I bought items and I haven't got a receipt to my email again. This is obviously not working. why don't you go... read full comment
April 2025
Always check your receipt, sale item went through at a higher price. I returned to the store within 5 mins of noticing this, they refused to honour the sale price sticker on the item and removed the sticker so I had no proof to take it further. Customer service are as bad as the store completely not interested. This is... read full comment
February 2025
Lots to offer sometimes have 70% or sales and I like the cute socks they have ?