February 2024 by Daniel Brett
We had fantastic service from Jordan at Kuoni who gave us so many great ideas for our honeymoon! Jordan spoke from personal experience, listened carefully to what we were after and really helped focus our thoughts. A proposal was quickly sent over to us but without any pressure to immediately book. Conversely, Jordan was only too happy to help tweak the trip based on our feedback.We would absolutely come back to visit Jordan in the future! Thanks you! (from Jess, Dan and your pal Meg the Guide Dog!)
July 2023 by Amanda Millett
Kirsty goes above and beyond for everyone. She's a star ???
July 2023 by S S M
Kirsty was very friendly and helpful even though we just popped in to have a look and enquire. Thank you
January 2023 by Matt Cresswell
Booked our honeymoon through Kuoni. Kirsty was the most helpful travel agent we've ever had and Sara spoilt us with drinks and refreshments. Would recommend Kuoni for any travel agenda!
December 2021 by Andrew Easthope
Professional, caring staff.I would recommend this store/company to anybody.The Store Manager is brilliant, thank you
August 2021 by Emma Biddle
Myself and my Fiancè visited the Solihull Branch last weekend to book our Honeymoon.We had a vague idea of where we wanted to go but were unsure on the best places to stay etc.Maddy was so friendly, really informative and we didn't ever feel pressured to book.She was so helpful and we came away having booked our dream honeymoon.The champagne was a really special touch too.We will definately be booking with you again for future holidays.Thanks again MaddyEmma and Tom
September 2020 by Zainul Jussab
Amazing travel agency. Maddy comes through every time and I use them for every holiday, exclusively. Highly recommended.
September 2020 by Malcolm Chawner
Same holiday same hotel same accomodation same duration sameeverything ....kuoni 700 pounds more expensive than tui ...when i spoke the kuoni manager ....NOT INTERESTED ..
September 2020 by Vann Boy
Very helpful and knowledgeable staff. Courteous and well presented with coffee or tea on tap. Highly recommended.
August 2020 by Laura Stewart-Hammond
We used Kuoni Solihull branch to book our luxury honeymoon in 2019Service was fantastic, holiday was amazing and are in the process of booking a family holiday, couldn?t be more helpful - top marks
July 2012 by Rohini M.
Kuoni is an independant travel agents located by John Lewis in Touchwoood. I came in search for last minute get-away and chose Kuoni as a change to other travel agents and looking online. The place was very well presented and had all sorts of holidays available. It was the store manager who served me and we discussed the type of holiday I was after and what they had to offer me. The discussion was a little slow at first because she was trying to get a specific holiday idea out of me, which I didn't know and kept finding holidays that were out of my budget. The discussion got better though and they had some good deals to offer and some that were not so good. For each offer she went through everything clearly (resort, flights, things to do, price etc.) Unlike many other travel agents there was no pressure to secure anything there and then, which was a great relief. She even emailed me the details allowing me time to think more about them. Seeing as though I am looking to book last minute ( I know that's not good organisation) I was hoping for something cheaper but what they offered beats anything else I've found so I will definitely be coming back to book!
