November 2023 by Mariusz Chomicz
Great customer service
April 2023 by Brendan Junior
I would just like to say thank you to Sarah and the other lady in the branch as they helped me massively when I was stuck in the car park that only accepted cash and I had no card or cash on me at the time due to being in a rush in the morning. Whether it was a simple gesture, to me it helped massively and saved me a lot of hassle. Thanks again.
April 2023 by Muhammad Rafi
The worst people/management I have spoken to in this branch, the manager and their staff no idea what and how to deal with the customer and it was like they were pushing the customers not to open an account with them. I need to officially launch a claim against them. Hsbc will need provide training some to their staff. I was not expecting this his kind of behaviour from the hsbc team.
February 2023 by Darren Wilson
Very helpful ?
February 2023 by Lindsey Thompson
Helpful staff
November 2022 by Victoria Rochford
Can not get on to internet banking and whent in to the back and the staff added some thing to my account and blocked me out now I can not get in to my own account and I need a loan to get a car and can not get to talk to any one I have dyslexia
October 2022 by ??LianLian
Some staff have very poor knowledge about how to protect customers?s best interest. Also it is not infrequently to see unpleasant manners with staff. I experienced a number of times and finally decided to change my bank.
October 2022 by sagar rakhe
Was here for opening new account. The service was terrible in this branch. Wasn't expecting such a pathetic service from HSBC.
August 2022 by Blue Sky
Lovely friendly staff special thanks to Sarah and Lucy for 5 star service . 26 Aug 2022
August 2022 by The Queen ?Sally? Of Doctor Who
I loved it. Xxxx
August 2022 by Darrell Atherton
If i could give a lower score i would. The service is terrible unless you wish to start a mortgage or pay in money. There is no interest for customer care.I need to make an appointment to arrange help for my elderly mothers finance, it is absolutely impossible to speak to some one.Try the web site chat line the mechanical voice recommends! unless you give an answer it is programmed to hear it disconnects you, what a joke!I have tried to phone the branch directly it still puts you through to the main number which again sends you in a huge circle To the mortgage department who then transfer you to a infinity number.I Asked for a call back, guess who called back? the mortgage department who could not help.This is just not good enough service HSBC.
July 2022 by Pallabi Baruah
Very rude behaviour
July 2022 by John Camm
Very helpful
June 2022 by Sheraz Hussain
Great staff, very friendly and helpful
February 2022 by Brian Marshall
Unfortunately not advised that after having been requested to close a dormant account this apparently resulted in a fixed term deposit having nowhere to place funds on maturity! It had been requested previously to transfer the funds into a new fixed term however they were transferred into a suspense/holding account and are yet to be received!
