Home Goods Stores in Solihull, West Midlands

“Excellent, well informed staff who could answer all our questions and provide us with additional information that we never knew we needed. Polite and professional. Thank you Lauren.”

“Yet again first class service from this shop. PurchasedLG OLED42C34LA for a friend who is less abled. Customer service answered all my questions. I went to the shop to pay and collect. They supplied a map to direct me where to park in the loading bay which is located in the road at the of shop but 100 yards away. I suggest you use the map ( parking fine otherwise). Stuart the manager explained all this to me and I was very grateful. They brought the TV and free sound bar to my car and put them in. I have now purchased 3 TVs from this store a new would not hesitate to go there again.”

“Alex is a true credit to Hobbycraft. She never fails in offering exceptional service, and displays extensive knowledge on a range of products- from wood burners to oil paints! Thank you”

“Great guys, talked me through what I needed, even lent me a colour chart to check what I needed. With perfect paint and brush I tidied up lots of marks and holes and ended up with a perfect job. Thanks guys..!”

“Ripples in Knowle have been amazing from start to finish with my new bathroom. I have a very difficult 500 year old Tudor farmhouse with no straight walls! The design is beautiful, the fitters and tilers outstanding, with every attention to detail, going above and beyond to make everything perfect. I now have my dream bathroom, worth every penny!”

“JUST BEEN TO HMV SOLIHULL, ORDED JUDAS PRIEST INSEAD OF KK PRIEST, DIDN'T HAVE IT IN STORE SO ORDED IT TO HOME ADDRESS, SO HOPEFULLY WILL GET IT SOON, AMAZING LADY HELPED ME OUT”

“I called to Halfords today to have wheel trims replaced. The young man known as H was really nice and helpful. H took the time out to add cable ties to the trims too. Thanks H, a great ser ice”

“Shop smells lovely as you would expect. Staff are nice and polite, without being clingy.

Amazing selection of candles including a decent selection of WoodWick.

Some nice offers too.”

“Nice clean and well laid out stock. Prices sometimes a little high for common books, however overall a pleasant experience and I always find something of interest.”

“Exceptional service. Needed a piece of MDF cut to a specific size. Was helped by Elijah who was so polite, and helpful. Gave good advice and suggestions. Thankyou Elijah ! Not sure it will get you a payrise but feel proud for being so helpful !!”

“My favourite place to shop! Love everything about the White Company. Can't resist a few purchases..Solihull store is a lovely store, well laid out, good cross section of merchandise and great employees.”

“Excellent all the staff are helpful and friendly I've no doubts they have a breaking point with rude customers, unfortunately there's a few of those around”

“Good choice of good quality clothing for men woman and children all the clothes are in size groups so easy to find what you want. Books and a few toys available.”

“Thank you to Chris at Solihull Dunelm for taking time to help me colour match some curtains and find out all the different options and sizes. Excellent customer service!”

“Came into the store to collect a parcel and was greeted fondly by Olivia. She was extremely helpful and has ensured that this is the Argos that I will be returning to for my future orders! Thank you!”

“The Best Shop in Solihull..
I’ve been a customer of Robert Dyas for many years and have made several purchases over time. On the rare occasions when I encountered an issue with a product, the return or exchange process was always smooth and respectful—as long as I had the receipt. It’s the most trustworthy place I’ve ever shopped, and I truly don’t understand the negative reviews some people have left. In my experience, no other retailer—even Amazon—matches the level of customer service and reliability that Robert Dyas offers. A heartfelt thank you to all the staff and managers for their consistent professionalism and support.”

“I found the staff very helpful and pleasant! We bought a fridge freezer that would not fit through our front door, but they went out of their way to suggest and arrange for the fridge doors to be removed. Although a little pricey, as the fridge freezer was already quite expensive, it was worth paying for. Najma was particularly helpful and gave us a discount on the insurance. Very happy!”

“Lovely people working here. The shop seems limited on space which impacts the range of products available.
The Birmingham store was significantly better, but that's been closed, thanks to the more departed boss.”

“Had ordered online to collect in store. Ordered 2 tvs at black Friday prices. Went to collect and only one was showing. Due to the fact the store has zero phone signal I couldn't access my online account to prove otherwise. I had to leave store to get the info and then return to prove I'd paid for 2. They said it only states one and I need to speak to customer services which I can't do in store as no signal. After waiting for over 15 minutes on the phone in the car park to be told only one had been ordered and its a 'ghost order' that should be refunded. Even though the manager informed me there were actually 2 tvs in store . I had to go back in store and buy another and the price had increased since to £40 more. Thankfully the manager Callum was very helpful. He honoured the price I had purchased it at originally.. I would only have given 1 star if it hadn't been for the way the manager handled it”