March 2024 by Nat Lou
I have visited this garden centre for many years and this was one of my favourite places to meet my mom for coffee however I will not be returning in the future. I attended by myself a few weeks back, I take my small dog and usually sit in the outside cafe area as dogs are not allowed inside which I understand. However as I was by myself I stood at the outer door to the cafe and politely asked one of the ladies serving if I could just pay for my coffee as I wasn?t allowed in with my dog. She said NO - unwilling to help, unwilling to accommodate and had a bad attitude in general.How am I supposed to get a coffee if I am by myself!! There needs to be a bit of common sense here as well as empathy on the staffs part. She just couldn?t be bothered to help.After mumbling to myself she decided to chase me and said if I trusted her with my card she would serve me! That was all I wanted, a little bit of kindness however I declined as she had let me walk off and had initially refused me in front of all the people sat in the cafe!I have worked in customer service my whole life and I would never treat someone like this or make them feel so stupid infront of others. This member of staff requires training in how to deliver customer service. I don?t wish to return and I definitely will not recommend.
March 2024 by Kevin Probyn
1st time visit very clean and a nice selection of plants etc would recommend a visit ?
March 2024 by Susan Humpage
We'd been here a few times before it was taken over by Hilliers and enjoyed the food in the restaurant. However, today we both chose Welsh Rarebit which was so disappointing.it was nothing more than a muffin cut in 2 with a covering of grilled cheese which had no flavour. This was accomanied by half a tomato. I used to sell Welsh Rarebit in my tea room and would have been ashamed to serve this up and charge £7.99 for it. So disappointed, I don't think we will eat here again.
February 2024 by trishe berry
Lovely garden centre and cafe
February 2024 by Tony Leadbeater
Superb breakfast and a large selection of competitively priced/ well kept plants.
February 2024 by Sallyanne Wheatman
Good Xmas sale.
January 2024 by Jennifer Walker
Lovely staff and good bargains
January 2024 by Nicola Haynes
A lovely selection of plants and great coffee shop.
December 2023 by 678dougd
Nice staff and decent food, but the cafe is absolutely freezing. No heating at all but a large fan turning....really!?
December 2023 by Angela Logie
Disappointing shop?..3 customers in the store, all waiting be served at the till. One lady serving, not sure what the problem was with the delay. But never once did she look up and apologize for the wait or attempt to get another member of staff to open a till. The lady in front of me walked out. I waited a bit longer but then also decided to leave my trolley and walk out!
December 2023 by susaN taylor
Cannot fault the staff in shop. However wad disappointed with restaurant as website states vegan option for lighter breakfast and cake only available thing was oat milk for coffee. Unfortunately coffee did not taste great either.
November 2023 by Hazel Jennings
Very good Garden Centre with lots of stuff for the garden,but also Christmas gifts.Also a bit of clothing,a restaurant and food to buy near to the checkout.Would not hesitate to recommend a visit to this place.
November 2023 by jude cooper
Went today especially for the Christmas products was very disappointed when the previous owner ran it the Christmas display and merchandise was vast today was poor, will not go again.
November 2023 by IAN COLLINS
I am sure that this centre is a welcome to many,but it was not really some where I shall bother to visit again. Just not enough going on prices too high.
November 2023 by Julian Davis
Lovely place very popular, food is season nice if a little expensive, I.E. £9 for a sandwich. One bit of feedback would be, it would be nice if the ?Seasonal soup? was occasionally something different to Tomato, currently not in season!
