December 2023 by Abdul QADIR
Brilliant service
August 2023 by Christine Dawes
Not very friendly
June 2023 by Mark Phillips
Excellent workmanship and great customer service.
May 2023 by Florin Enache
Very good service provided to my car
April 2023 by Ellie-Mae Monk
Amazing service all round! After having a lot of issues going through my insurance repair shop, I went through Audi Accident Repair who assigned me City Centre Car Care. Communication was fantastic and the driver who came to collect and drop off the car was fab! The car looks as good as new and I would 100% recommend City Centre Car Repair.
March 2023 by Paul Pancini
Repair looks to be to a very good standard and as far as I can tell the colour match is very good. Car was handed back fully valleted and as good as new. Lisa was very helpful and kept me regularly updated. Would recommend.
March 2023 by Kelly Grizzly
Absolutely awful. My car has been with them for over a month and every time I call them they are waiting for some different parts. I Do not recommend this company.
December 2022 by liviu nassiri
Waste of time , I have been waiting more than a week for estimate , I had to call in 3 times in order to see it and things were obvious they ain?t come on the estimate but they said don?t worry when we will fix your car we will check it and I been quoted somewhere else£ 2200 on top of it what they wanted to charge me afterServices: Auto body & trim replacement
July 2022 by Ibrahim Khan
After having my car (A35 AMG) only 5 months from brand new I was involved in a car accident. I was recommended city car care as the garage to complete the work on my car and I can say whole heartedly this is one of the best garage recommendations I have had. Having been in previous incidents with my old A-Class (not my fault!) the work done by other garages was never up to standard leaving me more and more unhappy with the car. The work done by city care care however is second to none and left me collecting my car like I did that day in the showroom. The finish in the paintwork was impeccable with the colour matching throughout and no difference at all in all lighting conditions. The quality in the repair from front end damage was flawless. The care city car care had for my car was as if it was their own with their top priority wanting to get it right the first time despite my impatience. They gave me updates whenever I asked and where extremely helpful in all areas throughout the repair process doing their best to get my car to me as quick as possible. I would definitely recommend taking your car their whether it be a repair through insurance or in general as you won't be left disappointed at all.Services: Auto body & trim replacement
March 2022 by J Hunt
I was unfortunately the victim of a rear end collision, in which CCCC was my nearest approved Mazda repairer. I have always taken good care of any car that has been in my ownership, but I wasn't initially sure how a bodyshop would look after it in comparison, but I am very happy to say CCCC took outstanding care of my car before and after the repair.The team are honest and trustworthy and Reception/Admin was always welcoming to any request I made.The painters are extremely skilled, and all of the painted parts are as if they are from the factory. Colour match across the car is perfectly blended and I am unable to tell the difference at all, there are no runs, signs of contamination or even evidence of variation between factory orange peel and the respray orange peel.I cannot recommend this company enough, from the start until the finish they were fantastic, and I will definitely be returning should I require any form of bodywork again ?
February 2022 by Phil Jervis
Used City Centre Car Care to replace a broken door handle on our VW Golf. Having had no help whatsoever from our hopeless local VW dealer who charged 75 pounds just to look at it and then couldn't give us a quote without 'further diagnosis' we tried this place instead. From start to finish they were professional and efficient and were able to work out what was required from photos and the some basic details about the vehicle. The estimate cost us nothing. The work was carried out quickly and efficiently and even came in under the estimate. We even got the car cleaned and valeted before getting it back. This is the type of service seldom seen these days. Wouldn't hesitate to recommend this company to anyone.Service: General repairs & maintenance
February 2022 by Tim Dixon
CCCCC Ltd undertook damage repairs to my Mercedes Sprinter after a road traffic accident, the van is a mobile toolbox and is needed most days for both tools and spares, CCCCC Ltd turned the repair around in 72hrs! enabling me to get back on the road with the minimum of downtime. Communication was excellent, the finish was 1st class and the van came back like a new van after it was valeted. 10 out of 10 in every respect.Service: Body & Trim
January 2022 by Ricahrd Lench
FANTASTIC QUALITY ACCIDENT REPAIRS AND SERVICE (as a CAR NUT)In space of 18 weeks have had Mercedes E Class Coupe and my New CLS Coupe experience major no fault accident damage AND both were returned with superb AS NEW quality repairs All wrapped up with lovely efficent Staff.Services: Electrical
January 2022 by Gráinne Murphy
I was unlucky to be hit by another car in a collision that wasn't my fault. What was lucky was that a friend suggested getting a quote from City Centre Car Care. I asked about cost and hire cars in my initial email. Soon after, they responded and offered to refer me to the claims coordinator they use and did so same day.The following week, I dropped my car off to CCCC and collected the hire car. I was upset that my car was damaged because I'd taken good care of it, so it was especially appreciated to be greeted so warmly. I asked them to take good care of my baby, and a few minutes later as I was familiarising myself with the hire car, one of the guys was out checking the damage and photographing it, saying "I hear this is your baby!". We looked through it together and he explained what would likely be needed. He also noticed another scuff that must have been from someone in a car park. I felt really confident that my car would be looked after.The claims company updated me with texts, but it was the lovely Lisa from CCCC who really kept in touch telling me what had been done and updating the timeline. It was slightly delayed due to needing an exhaust and by them discovering a shady wheel place had left me without one wheel nut which needed to be replaced. Still, it was all done in a week! And I was very relieved to know that had I not been free to collect it, they could have delivered.The outcome? Fantastic. The same guy showed me what they had done and made sure I was happy with everything before leaving. They seem to genuinely care about providing good service and making everything as good as new. They even gave the scuff he'd noticed a polish! And the people saying their car was immaculate weren't exaggerating. I bought this used and it was far better presented this time. Like new, and valeted. It cleaned away the memories of that bad driver.I'm so grateful to them for being so personable and for making a bad situation far less traumatic. I have my baby back and all is well, thanks to their care and attention. Highly recommend.Services: Auto detailing
January 2022 by simon ward
City Centre Car Care were brilliant from the initial contact, collection, repair and returning my Jaguar to my home after my car was hit while stationary by another driver. The front of my car was damaged which required new panels, grill and bonnet repairs and paint spray. I also asked for additional paint chip repairs which I paid for separately. They dealt with the other drivers insurance company directly.When I received my car back the repairs were fantastic as was the repairs to my paint chips. I could not see where the repairs had been done as my car looked like new. They even cleaned both the inside and outside of my car.I would highly recommend City Centre Car Care in Solihull to anybody and I would certainly use them again if the need arises.Thank you to everyone involved, a brilliant service from start to finish. Well doneSimon WardServices: Body & Trim
