August 2025 by Beks S
They close between 1pm & 2pm but not what google or Boots phone line says. So you don't find this out until you turn up between those times. I get they deserve a lunch hour but then the public should be made aware of this. It's very frustrating.
Staff aren't particularly friendly or helpful but they do their job for the most part
February 2025 by Andrew O'Shea
Very helpful and friendly staff. Free parking directly outside.
February 2025 by Warp art Studio
Absolutely appalling customer service. Wanted to purchase some eyedrops, to be told my eyes look fine! By a completely unqualified member of staff who was rude and misinformed. I've sent an email to Boots head office regarding this matter.
February 2025 by Slim
This chemist is a joke, you go the doctor?s to get medication, he sent a prescription to the chemist. Only then the chemist doesn?t have your medication and tells you to phone every chemist in the area to find your own medication. excuse me, me do your job ? you have a duty of care, you?re paid as a pharmacy to phone round and order in medication stock. If you can?t do the job you?ve been asked to by the doctor maybe give up a job as a pharmacy. Just what the bloody hell is going on ?? I?m reporting this chemist for failing to do their duty. it?s disgusting that you expect others to do your job for you because you?re too busy playing on your mobile phones. or you just don?t care about the people that walk through the door. Disgusting service from this chemist you want to hold your head in shame. ?
I?m leaving The address for anybody who wish to make a complaint about chemist.
NHS England Complaints facility: By post to: NHS England, PO Box 16738, Redditch, B97 9PT. By telephone: 0300 311 22 33
July 2024 by Tazeen BIBI
I went in to have my blood pressure checked.
Efficient and very polite staff member.
October 2023 by F D
Rude middle aged woman. Ruined my day. Don?t work in customer service if you don?t know how to be polite. Won?t be coming back
March 2023 by Sami Tanveer
Great place, very friendly staff and great glasses!
February 2023 by roxy foxy
I actually have started using Boots after changing chemist due to them never having my medication when I go to get my repeats! My doctor couldn?t get my independent chemist to stay ticked so I agreed to using Boots.This time they didn?t even have my prescription so I ended up having to sit in line on the phone to my doctors. My prescription had been sent. I went in for the second time to collect my prescription and they didn?t have my medication. I said I would return the following day, I was still kept waiting whilst they had to put the prescription up. This was all at two different Boots, one being my own in Birmingham the second at my parents as I ended up staying there in an emergency. Not a great service I will be changing back to an independent chemist.
December 2022 by dbeast-playz
Great place, very friendly staff and great glasses!
December 2022 by Robert Stanley
Always helpful and in a nice manner
September 2022 by sophie zamir
Trying to ring since 12!
September 2022 by Peaky Blinder
Use this for my prescriptions, and never had an issue, staff always helpful, it is only a shoe box of a shop so would have thought that many lines are not sold here due to this.
September 2022 by marie mills
Went for spray angina ..it said 75 spray on it ..they only did 180 spray .I was in middle of angina attack frightened .they would not give me spray sent me to acocks green boots .same thing happened there would not give me spray for angina .I was so stressed I could have had heart attack .they both let me walk out of chemist with nothing ..I went to village chemist lucky for me they delivered a duty of care and let have me the spray .I could hardly breath ...so that's what I suffered .they should have text me to let me know they did not do ,75 spray for angina attacks
July 2022 by Special BKay
Just a response to the negative reviews, they are obviously rushed off their feet. Having to work with the NHS which has a system that is outdated and slow. They are doing their best and have been pleasant to me whenever I have visited which is now once a month. Give them a break and maybe ask how their day is going.Opens at 8:30 not at 8:00 as the Google page says
February 2022 by Sky. btc14
Unhelpful staff, upperty staff. Website says open but they say closed from 1pm to 2pm.
