January 2024 by Gypsy Rabbit
I had to try really hard to get my UNOPENED multivitamins returned despite the boots official website clearly mentions this policy:"Unless faulty, medicines, food, personalised gifts or cosmetic products which HAVE BEEN OPENED cannot be refunded or exchanged."Immature behaviour from the young lady serving at tills.I kept being told:- We don't return this- We won't return this next time- Why didn't you go to the store you bought from instead of coming here?- We will refund cost of only 1 out of the 2............Thanks to the Asian lady who knew what the policy was exactly and hence managed to get my money back fortunately.
January 2024 by Laura Heath
This branch has brilliant service and and really good products, the staff are always a joy to see especially the manager James ? highly recommend
December 2023 by Maximus Arilias
At the pharmacist one member of staff is so abrupt I'm going to move my preferred choice to Boots @ Shirley. These people work as a team and are always pleasent.
December 2023 by Peter Naughton
Purchase a few bathroom items etc , excellent service, very polite staff.. well done.
October 2023 by maurice walker
They were very polite,knowledgeable and helpful.
September 2023 by Noreen khan
My pharmacist where I get my medication from
August 2023 by wendy fox
Very helpful and friendly staffGreat choice
August 2023 by Jude Ellis
Staff are really odd! Not very helpful
August 2023 by May-Sofia sri
Bad customer service, grumpy and rude.I met old men (white long hair)I am so shocked how rude of he. Just served me for 2 min but he can show me of his bad attitude.He threw the item on desk and showed his face that he is not happy to get more item for me. ( I just ask him 2 times!!) Woww very impressed of his customers service! !!Not professional at all.I am recommended to go another Boots not this one!
August 2023 by Kiran M
Worst customer service I've ever experienced at this Boots store from Jon (the man with the white hair). I was polite to him and he was completely rude, grumpy and patronizing when I asked a question about the advantage card, and even shamed me for wanting to use student discount on an item saying it's only this much £. He then went on to laugh about me with the pharmacy colleague. Boots, please hire people who actually want to work there and not those who ridicule customers, or sort your staff out. Worst thing is he's the store manager and someone else has complained about him 2 days ago. Pathetic "customer service".
June 2023 by Laura Gremi
The staff is very rude ?????
June 2023 by Joan Harrison
This branch Carrie's most medical and beauty products. Efficient and helpful staff.
May 2023 by Alan Hunt
Usual helpful staff, fully stocked shelves and good variety of items. Good location and helpful pharmacist. Recommended
April 2023 by Marion Bracken
Signed up over a month ago, I was assured and reassured when I rang that my prescription would be delivered to me, no hassle no phoning them to remind them it sounded perfect. Oh my god what a joke ! I had to ring them to find out what had happened to my prescription I received nothing from them and then I was told I had to collect it ! I fear the worse for the future but I'll give them another month just to see if they will deliver ! Marion
March 2023 by Tony Boyce
A very useful store for cosmetics and body well being products for any gender --,make up nail products tweezers nail scissors