February 2024 by Rachel Fell
On January 20th, I tried to get a repeat press for my partner - the GP had not provided this but I was advised by a member of pharmacy staff to call 111 for an emergency prescription. This was dealt with very quickly and efficiently by the the very friendly Boots staff. When it became apparent two weeks later that there was a further problem caused by the GO, once again, Boots staff were amazing. There were two young gentlemen and a female pharmacist on both occasions who were a pleasure to deal with and showed the utmost respect to all the people they served whilst I was waiting. Excellent team of people who Boots should be very proud to employ!
February 2024 by Carol Conroy
Trying to get through to pharmacy- no one answers phone. Then tried to get through to general enquiries with same result! Why have a phone line if no one answers?!
December 2023 by Salt-on-pizza
Pharmacy is rubbish people are not friendly they don't smile ? I think they have some issues I hope their problems or whatever will be resolved and they will smiles with patients or customers. Yesterday I went for my prescription initially they had difficulty to find eventually they found my prescription and said we don't have it come tomorrow after 11am I said no issue because I can understand it can be possible. Today when I get there they said one medication they dont have and other medication is short and still you have to wait because medications are not ready yet. It is a joke. It is non professional behaviour. In the morning i called to pharmacy multiple times but phone was ringing and no one there to pick my phone call. Instead of me They would have called me regarding medication. But highlited thing in the whole story that there was no smile, no sorry, no thank you.
December 2023 by Lauren Dobson
Never answer the phones just constantly rings out
December 2023 by Anisa Khanum
Fast retrieval of click collect item & friendly
September 2023 by Daniel S. Fowler (DAN)
Nice big store with most items you need, though they can be a bit slow restocking the shelves for some items. Retail parking at the weekend can be very busy.
September 2023 by Mohammed Salman Baig
Has a good variety of cosmetics, Pharmacy and sandwiches,
August 2023 by Sophie
Shocking. Never answer thePhone and prescriptions never just easy! Always a complication! Certain staff have no customer service skills either!!!!!
August 2023 by Margaret Bond
Charlie served us today, he had a lovely personality and was very efficient
July 2023 by Faisal Rafiq
Usually, we visit pharmacy, staff is slack, 9 times out of 10, they never prepared the prescription, and we had to visit again and again
July 2023 by Helen Callender
Just visited this store to buy perfumes.i asked the assistant who was filling shelves if I could try some perfume. She sprayed some on a strip.turned her back on me to lock the bottle away.i said I'll think about that one.i asked have you any Ted Baker perfume. She said yes in that cupboard & walked away to carry on stacking shelves.i had £500 to spend on different perfumes.i felt so badly treated by your member of staff who has lost you a good sale this morning. I will never shop in your store again to be treated so badly.If she doesn't like her job.let someone who does have it.she should realise if it wasn't for customers she wouldn't have a job.shame on herSteer clear of this store
July 2023 by Dawn Newey
Very polite and helpful staff. Well laid out
June 2023 by Andy Hewitt
A computer glich made us wait 1 hour longer than our appointment and the reminder was sent on the wrong weekend. Felt sorry for the young lady who assisted us. Very pleasant lady thank you. Boots organisation something to look at.
June 2023 by Amal G Jose
A very good pharmacy near Shirley. A one stop shop for any of your medical needs. Situated in the Solihull retail park. Ample parking space infront of the property.
June 2023 by Michelle Keating
Great service good knowledge of fragrances