February 2024 by D S
No Human tills it's a disgrace. I will take my business elsewhere! On the self check having to call someone over twice wasting a lot of time and energy this is not on. Not good for business your loss!
February 2024 by Aaron Griffiths
It's ok
February 2024 by Indira Cunnington
Shopping at Boots is now a nightmare with no tills manned by humans. The self check outs are not friendly towards customers especially older ones. Staff make customers feel inadequate and are defensive when asked why there are no tills with humans saying ?I am only staff I only work here?.
December 2023 by ameer
Boots no longer seems to have anything that's value for money apart from at Xmas.
December 2023 by Lani Stevens
Anazing Sales Assistants (Thank you), Everything I needed was easy to find and thought the Sales Assistant was trying her best to sell me my favourite perfume, Miss Dior), Sadly I Sam unemployed right now so I couldnt afford to purchase it but 10/10 to the sales Assistant. They were so kind to me I felt like Royalty! *****Five Star all the way!Many Thanks and Merry Christmas Christmas to all, And to all a good night!! ???????
December 2023 by K B
Poor customer serive. If you need any assistance and can't get hold of any member of staff, try outside the store - management team is often there having another extra cigarette break.
December 2023 by Andy West
Good sized store, stocks most items layout of shelving inside is not obvious... a map would be useful sometimes!
November 2023 by Debbie Wylde
I just want to say a big thank you to Gemma from No.7. I called in to get advice on the foundation I should use and ended up getting a mini makeover! She spent a lot of time with me and was so knowledgeable about makeup and the No.7 brand. I came away feeling much more confident about which products I should use and how to use them.Thank you so much for your time and help Gemma.
November 2023 by g???g?? ??????
Elsabeth was super helpful in helping me figure out exactly which foundation I needed!! Her communication skills were great and it?s clear that she knows lots about the beauty industry to turn round and support her customers. Thank you!
October 2023 by Anita C
Pharmacy. Disgrace, Nobody understood request, only 1 serving. The pharmacist was cross with the lack of a system and didn't have time to serve as he wanted to see the store manager. Left without my purchase.
October 2023 by Aaron S.
Boots at Mell Square is a reasonably large store, serving the town centre of Solihull, it is located next to WHSmith and is a short walk away from Touchwood Shopping Centre.It's pretty much your average Boots, it's fairly spacious and the stock is reasonable for a store of its size. The store was clean, and well laid out, again similar to what you'd expect from Boots.The fridge section of to-go food and drinks was smaller than other Boots stores, but still considerably better than at WHSmith, next store.They did appear to be slightly understaffed, with no staff members on the shop floor, but they were fairly quiet when I visited during the afternoon, so I guess they didn't feel it was required.They do close at 6 pm during the week, I do find this to be a little early, but this is in line with most of the other shops nearby. 3*
September 2023 by Matthew Scammels
Normally a friendly service however let down by a really rude manager. Not what I would expect from Boots. I would go to another pharmacy next time.
August 2023 by Liz M
Way more expensive than Superdrug, savers, and bodycare, so pick wisely! However, a great choice of products all under one roof. Great make-up counters, pharmacy etc
August 2023 by caroline girling
Great place for all your beauty products
August 2023 by Faisal Jamil
Mell Square is a lovely place to shop in general. The atmosphere is usually great. This branch of Boots is a good additon and a good size. Plenty of the usual staples. Staff are very helpful here.