March 2024 by Rob Ericsson
I am very happy with the professional care that I received ...
March 2024 by Ian Hawkins
The staff are really really nice, couldn?t fault them. Explained everything in detail, & was thorough. Definitely recommend.?????
March 2024 by Pippa Abbott
Having received new glasses, with which I was not happy, I saw a dispensing optician who explained how the lenses might be rectified. Her explanation was clear and helpful so, hopefully, I shall be happy with my altered glasses.
March 2024 by steven whitworth
Iman was so patient looking after my wife and I. We both walked out after ordering new glasses feeling we had made the correct decision. We can't wait to pick our new glasses.
March 2024 by Janet McManus
Very knowledgeable and helpful to pick first time varifocals
March 2024 by jethro
Appointment was on time.Examination was thorough.Staff were very pleasant and helpful.
March 2024 by David Buckle
Excellent service and professional advice
February 2024 by Jean Guest
I would leave a 0 rating if that was possible. Ordered three pairs of glasses 7 weeks . When the order was put through the till I was overcharged (apparently a system error) changed my order to two pairs of sunglasses. This was sorted the when I went into store to collect all three pairs I was told they could only find 2! A few days later the store phoned to say they had found the missing pair! A week later I went back into store as there was a protective coating on one pair of the glasses that made everything look off white in colour. I was told that a new replacement pair would be ordered that was just over two weeks ago so I phoned today to ask where my replacement glasses were only to find out that they hadn?t been ordered. The new assistant manger has now ordered my replacement glasses so fingers crossed they arrive, don?t get lost or aren?t right!
February 2024 by Hugh Wilson
Best attention/ help to select new spectacle frames for 30 years from Aisha.In fact, the only serious personal help since my wife died 28 years ago.Top marks
February 2024 by Joanne Boyle4444trfreewwqq1r11242233444
The thouroughness and professionslism of the Optician and staff in general.
February 2024 by Lizzie Burgess
I arrived for a contact lens check, I was asked to take a seat. After 5 minutes I was told I wasn't due a sight test. I explained again it was for a lens check. After 20 minutes, I asked if they would like me to rearrange the appointment, I was told yes. They couldn't make another appointment for me. So I left.
February 2024 by Ann Daly
Each team member helped me politly and professionally
February 2024 by Julian Wigley
I went in suspecting I had a serious eye problem. This was confirmed. The attitude of all the staff was amazing (they were busy) and I felt really cared for. Quality service from quality people.
February 2024 by Ken Walter
Staff very nice and efficient and carried out my eye test in a caring manner.
February 2024 by Frank Hughes
I was processed efficiently through the examination procedure and made aware of the reason behind each test. The help in selecting frames and lenses was much appreciated.