May 2023 by mascotes mayhem
Came In with donations for the shop and the lady was very rude to meI had no thank you for your donation all I got was do you gift aidAnd then when I walked out of the door I heard from her wasWhat a ugly looking fish the teddy bear that I donated to them will not donate to them again so I won't recommend taking your donation their
November 2022 by Anna Bates
Lovely staff, all very helpful and pleasant. Shop very clean and well organised.
November 2022 by Lisa Alcock
Lovely shop, very friendly and welcoming. Found alot of bargains.
November 2022 by kevin keeley
A well laid out shop with a great variety of products that are ever changingA lot of care and attention has gone into making this shop a pleasure to be InThe staff are very friendly and couldn't be more helpfulHappy to see they don't allow dogs inAt least the clothing remains hair freeAnd children can shop with thier parents without fear, not all children like dogs.Keep up the great work
November 2022 by Lady Wendy Bray
went to Barnardos and found the staff very carinng and nice and welcoming. The items were priced up very good. They had a book on dog training that is hard to get an i got for a fraction of the price id pay new. Massive selection of items available would recommend this charity shop.
November 2022 by dawn wood
Rude staff! I was looking at the books and put a few on top of my trolley. The woman came over saying 'oh what books have you got' began riffling through the books I had on my trolley not even asking if she could. She grabbed two saying these don't have prices and walked off with them saying I will get a price.I suffer with social anxiety so I'm not sure I even said words at this point.I went to the counter with the one book she had left me with awaiting the other two books. The lady behind the counter said 'shes gone to price them up online'. I thought this very odd for just a regular shop, a bookshop i could perhaps understand more. We awkwardly stood there for about 5 minutes before she finally arrived saying they are £15 . . . EACH!!!I said good luck I will just have that one, to which she replied rather snooty 'we will get that price'. The whole experience was just quite rude from start to finish.I did even quickly look one of the books up myself when I got home and there's one on ebay for £6??? So did she look on Waterstones or something for that price? This is a charity shop . . . right??? And what happened to happy staff??? I won't go in there again. Even the oxfam BOOKSHOP round the corner is more reasonably priced and lovely staff.
November 2022 by It'sDaley
Great store welcomed in soon as I walk in the store, laid out nicely sections and sizes and asking prices are fair, the one star reviews are all lies in my opinion as I've visited the store on more than one occasion with different staff in each time but the same welcoming each time ??
November 2022 by pandabear181
Store is super clean and the staff are lovely.The prices are excellent and I really feel safe shopping there.I would recommend this place everytime.
November 2022 by Chloe Walton
Best charity shop around, would highly recommend. Staff were so lovely! Found loads of bargain! Can't wait to visit again ?
November 2022 by EvieNolan Omma
I went there over 2 weeks ago with my 2 young children 7 and 4. As normal children, they like touched things what they see and there was this one lady came across Rude when she told them not touch things coz if it's broken they will need to pay! I did told my children to stop touching and they did, then I continue looking around the store and decided to buy, soon after I paid, my children play under the clothes rail that has few items on the top. Yes I can understand she was probably meant well by telling them not to play under it But the way she was telling them was really not a person who should be represent Barnardos that are Representing or support Children's Charity! I bought few things from them that day, asked for refund and told them I will Never step into that store ever again. Thank you but no thanks.
November 2022 by Martin Bennett
I entered the shop early on Saturday Morning to have a look around as it appeared to be a new store. I spent 15 minutes wandering around and despite there being 4 members of staff not one person said hello or acknowledged me to see if I needed any help. I'm my opinion the store wasn't laid out very well and there seemed a lot of empty shelves and gaps...not the experience I normally receive with I visit Charity Shops to hunt for bargains.
November 2022 by Debbie Bricknell
First time I went into Bernardo?s in Mell square today with my mom lovely shop, the staff were lovely, friendly, very helpful, got some great bargains, would definitely recommend to anyone, will look forward to going back. Thank you to the young lady & to the man that are working in there today for all your great help. I?m one happy lady today because of you guy?s ? x
