November 2023 by Rushda Khursheed
They had quite a good collection of everything but some of the staffs are rude there!
October 2023 by Rani Kaur
Staff helpful...stuck with out of stock.
August 2023 by Graham Woods
Hate to leave negative reviews on here but I'm going to. Visited this store recently and was told that an absent item I needed would be in stock today. I returned today to find none of said stock. On enquiring with a sales assistant, I was told that the item "might be in one of the delivery bags" but they "haven't looked".... They didn't offer to actually look, didn't ask me for any further details, offer alternatives, apologise, or basically anything that resembled even the most rudimentary customer service. They let me just walk out of the store bemused and clearly unhappy. Huge fail, Superdrug. Huge fail.
July 2023 by abby rolph
Rude staff wouldn't bother going in. Few times I've been in and they purposely stand in your way.
July 2023 by True Words
Juvenile and badly mannered staff. Avoid this branch of Superdrug.
July 2023 by Jenny Lin
Juvenile and badly mannered staff. Avoid this branch of Superdrug.
March 2023 by F 30
A few incidents.- shop is supposed to open at 9am. I went at 9.05am and shutters were up. I could see through the window a young girl on her phone who had the cheek to come over and say shop wasn't open yet. I was in a rush so went elsewhere.- ordered something for click and collect with 30min turnaround. Heard nothing until 3 days later with an email saying they've cancelled the order. Why take the order if the item is not in stocks? And why did I have to wait 3 days to be notified?I'll be using the Harborne branch instead from now on.
January 2023 by LAILA OSMAN
They are very unprofessional they don't help at all
December 2022 by Barbara Davis Mawby
The staff are rude not helpful
October 2022 by Nwoffiah cecilia
Super drug Bearwood is super cool with very nice attendants and items well labeled for easy identification.
July 2022 by Maria Reeves
Tidy shop. Had everything I needed. Pleasant staff.
April 2022 by Mila Nath
Amazing customer service provided by Janet, Hannah and Tim. Got what I needed and more!Thank you for making my visit such a memeroble experience
January 2022 by David Millward
Great. Brilliant prices and pleasant staff
January 2022 by Bani Slt
bearwood branch in birmingham the cashier and staff is very rude and give me wrong information
December 2021 by Del Robinson
Excellent quality product at a affordable price range.. Got a large size hand sanitizer for a snitch. At the cost of one pound.. A good store to pick up budget toiletries.. I will be visiting the store over the Christmas period..
