July 2023 by Google user
I would love to give zero rating to the manager. I went to the post office to take some copies with a two month old baby. A lady was behind me waiting for me to finish when the manager came to ask me to put the lady in front of me and I said NO because I was finishing and I had a baby. He didn't respect my answer and took over what I was doing to take the copies of the lady who was behind me. Then he deconfigured the machine and I started taking lots of photocopies in the wrong format, I had to wait him back so I could reconfigure the machine again. He used another method to get the copies out faster and he didn't pay attention that my documents were in the machine and he crumpled and damaged the original documents. I just started having a panic attack and broke down with anxiety. I had to manage my anxiety with several documents to put in order; I could barely read and my baby started crying and I had another anxiety attack. In the end, the manager and attendant said that nothing happened and that my baby was hungry. And yes, my baby was hungry, I was out of control and I wouldn't have had to go through this if I'd just finished what I was doing so I could be home a long time ago. Hopefully next time the manager wants to help someone; that he helps the person who is doing the job at the moment and not who is behind.
May 2023 by Rock1 Ckd001
I was applied for provisional DVLA girl work in shop I told her I?m applying for Dvla check correct she put everything in envelope charge me post office charge not pay to DVLa sent me letter pay to process your application waste my time and money resent another post pay extra 3 months wait for DVla still waiting.. staff work in shop or post office not train.. second time I went another senior Indian woman I explain she told me not staff fault Rude also support own staff not accept fault staff know I?m applying for what I asked check everything.. took one charge not pay to DVLa
April 2023 by Anyman1983
Very good post office and nice owner. However they do upsell you on postage for no reason. I wanted tracked 24 and they sold me special delivery. I didn?t notice until I left, cost me an extra £4 for no reason as the services are almost identical.
March 2023 by L. H
Did my SIA Application & Identity checks in 20 minutes flat. Really friendly & helpful.
February 2023 by Amanda
Super helpful and kind. I did a passport application with them and it was really quick and easy. I have only ever had positive experiences with this post office and there is a real community feel. They never rush you and are always friendly.
February 2023 by pauline grigg
Just started to use this post office,and have to say the staff are so lovely and helpful and a great post office
January 2023 by Mohamad Noureddin
Terrible manager. A few weeks ago I went there to Tax my vehicle with no docs then he said clearly you can?t do Road tax if you don?t have docs, then I asked him what should I do you can apply for v62 (he didn?t mention that I can use the same form for Road tax . I am sorry that this is my local post office and that there are no others post offices in Bearwood.
October 2022 by GS K
Went in at 7pm on 22.09.22 to renew my passport. I used its check and send service. There's a photo booth there for photos. The very helpful and knowledgeable member of staff completed the application on a tablet. It took her about 10 minutes. I immediately received an acknowledgment email from the Passport Office. At 8am today (29.09.22), 7 days later, my new passport arrived. Incredible service by both the Passport Office and the Post Office staff.
July 2022 by Maria Reeves
This is an excellent local Post Office with long opening hours, so convenient!!The staff are always helpful and cheerful, the postmaster is knowledgeable regarding our queries on printing documents, international postage, passport renewals and now the Post Office holiday charge card that saves us so much money when spending abroad!I don't think you could ask for more really. ?
July 2022 by talpauvalentn
4 persons working here 2 of them talking for at least 10 min since i am here one it's on phone and only one person deals with the customers... Such a shame
June 2022 by Maple Acer
Lovely staff, very friendly. Click and collect is also available here which makes it so much easier. Always greeted with a smile. Pricing is great here, there is a cash machine, love it here.
May 2022 by Erialc Robo
The staff members are a credit to the management. They are friendly and helpful to everyone. So rare these days. Well done!
April 2022 by P Ekonkar
Visited today to use the post office check and send service . Staff member was polite , friendly and professional. Also gave me some other information that was helpful . Will be using their services in the future . Thank you
April 2022 by Anthony Owusu
Open 7 Days a week, that's really good ???
January 2022 by Inderjit Singh Bhogal
Top quality postal service, with an incredibly friendly team that welcome people and look after them very well. The shop and post office area is clean, bright and a delight to visit. Ample free street parking, a chippy, and an exellent Chinese restaurant next door, and Bearwood Shopping down the road.The phone is always answered and information is give with courtesy. Best wishes for 2020 for Ranvir Singh and his team.Inderjit
