October 2023 by CRUSAYDA UK
Post office has gone right down in all areas: customer service is non existent. You'd only go twice for a refund. Use the shops at the top of Londonderry Lane - better prices, service and happy to serve you, unlike this poorly managed "establishment".
July 2023 by Rozita abbasi
I would have appreciated it if the owner could suggest a few different rates so that sending a postcard alone to another address in the UK wouldn't have cost me £6.50 plus their Google hours is not correct
May 2023 by Claire Elliott
Parcel force allegedly took my parcel here. I don?t know if this is true as they didn?t bother coming to the house (we have ring doorbell) or to leave a card for me to collect it.On tracking it says delivered to this godforsaken place where they won?t answer the phone.I paid for next day delivery not to go and get it from somewhere else.I think fraud is taking place.
December 2022 by Elizabeth Morton
Been waiting for parcel to be re delivered from your post office im not happy at all cost a load of money i have tried to rong your post office all week and no one answers the phone just rings looks like i have to pick it up myself i was told they would pick it up from there and deliver today and slso yesterda but still waiting i should not be going out due to csncer snd mixing with people not good enough
October 2022 by Ilona Kalnina
It's so often now that I am sick of it .opening time 9am ... now 9.39 shop assistant informed its opens 10am ... u taking mick with ur customers.
October 2022 by Nick Beasley
Useless post office, doesnt open until 10am yet opening times say 9am, go there at lunch time hes on an hours lunch, go there at 3pm hes out for an hour fetching the kids from school. Hes always on his phone whilst serving, really what is the point of this PO? Royal Mail please close it down!
October 2022 by James Asbury
Man who works at the till most of the time is ignorant and always on his phone when serving customers. Guy who runs the post office section is rubbish aswell, post office isn?t open most of the time when it?s meant to be, makes mistakes on pricing, almost charged me £30 for a parcel because he couldn?t be bothered to measure it. Went up to queens head, nice lady in there measured it and I payed £8 to send it off 2nd class. He didn?t even ask to measure the box. The guys ignorant, wastes customers time and doesn?t do the job very well. Went in there a couple months back, he?s meant to be open but he was chilling in the back room. Waited about 10 minutes and he comes out with a cup of tea. Laziest workers ever, no haste, no drive to get the job done and help people. No wonder the place is rated 1.5 stars.
September 2022 by Patsy Miller
What is the point of having a telephone line if you refuse to answer the call. The post office cannot be that busy so you cannot answer a telephone call ... that could actually be a matter of extreme importance.
December 2021 by 1966pinkbabe
Useless. According to Google the post office opens at 9.30, got there at 9.45 and found it didn't open until after 10 am. Sat around on a freezing cold and rainy morning only to find when I went back, the important parcel I was expecting to be there according to the Royal Mail wasn't there and he had no idea what was going on. The only positive I can find from the whole experience was the man behind the counter was pleasant and helpful. I wouldn't go there again though or use the shop attached to it.
December 2021 by hozaifa noor
Old man very rude
December 2021 by LadyJai
Useless. According to Google the post office opens at 9.30, got there at 9.45 and found it didn't open until after 10 am. Sat around on a freezing cold and rainy morning only to find when I went back, the important parcel I was expecting to be there according to the Royal Mail wasn't there and he had no idea what was going on. The only positive I can find from the whole experience was the man behind the counter was pleasant and helpful. I wouldn't go there again though or use the shop attached to it.
November 2021 by Vienna Morris
I use this post office every week for work purposes and the girls are very nice quick and polite. However today I went in to be served by a 300 year old looking fat nose grumpy old fellow who I have found out is the owner Roger........who was very rude very slow and snatched my money out of my hand. I was very nice and polite as always and don't appreciate this behavior
September 2021 by Talha Tariq
Very rude
July 2021 by AngelBaby1 Wonda
Moody man behind post office missereble not friendly not helpfull. Bad attitude snatch money from customer's.
July 2021 by Jeanette Barker
Moody and unhelpful and open when feel like it. Not even sure they posted my parcel.
