March 2024 by HLW RAY POETIC
Oh I love this place. It can get busy but due to the lovely service this is to be expected. One of my fave if not my favourite post offices in brum. Very friendly but professional. It still has that local personal touch, which is rapidly disappearing from our society and I already know we'll miss it when it's gone. Enjoy it while it lasts.
December 2023 by Susan Randall
I find the ladies at this post office, which l use frequently, to be friendly and very knowledgeable in their products and services. Always a cheery word in what l see can be challenging situations sometimes. All they ask is a little respect they?re only trying to help!!My reason for 4 stars and not 5 are the long queue waiting times occasionally unless you go into the post office early.
November 2023 by Gopi Singh
One the most helpful and friendliest staff I?ve encountered at any post office. They go out their way to help you.
November 2023 by Mohammed Ahmad
Absolutely brilliant service , what could I ask moreThanks a lot
October 2023 by Arul Biravi
Great customer service and very friendly
August 2023 by Vicky Harrison
Friendly staff, always helpful and take the time to explain things to customers that have problems filling in forms etc. The queues can be pretty long, with six of seven people waiting outside, some walking out. A large section of the post office has counters that have never been used, a pity, as more staff are needed.
July 2023 by Ash OCP001
I have been frequenting this branch for over two decades and l've never had any issues apart from long queues which is fairly common based on the location. The staff are nice enough and the lady today was helpful and knowledgeableas l had a amazon parcel nearing impending return deadline. Good service and there is parking opposite and and you might be able to find parking in the carpark opposite ?. The branch is spacious and has a obligatory shop inside too.
June 2023 by Maxine Boateng
Someone put my parcel in the bin which is disgusting and unhygienic.
March 2023 by swaraj R.
Excellent service, professional staffVery helpful, and polite.Went there to renew my driving licenseLady helped me tofill the form, I really appreciate,I will always go there.Thank you
December 2022 by Naaz Smith
Unfortunately this Post Office customer service is very bad. A Pakistani hijabi short lady is very rude and always in a bad mood. Giving me bad looks and not explaining things properly.The way she's speaking to me like I'm her enemy. I will not be recommending this post office to my friends and family. Bad attitude, unfriendly and unhelpful staff.
November 2022 by Naw Smith
Unfortunately this Post Office customer service is very bad. A Pakistani hijabi short lady is very rude and always in a bad mood. Giving me bad looks and not explaining things properly.The way she's speaking to me like I'm her enemy. I will not be recommending this post office to my friends and family. Bad attitude, unfriendly and unhelpful staff.
November 2022 by Mina Mekic
Worst customer service and a horrible, patronising manager. I?d rather travel to a further post office than come here again.
August 2022 by michael jukes
On Wednesday I went to my local post office to send a parcel it arrived at the other end in less than 24 hours well done royal mail and the post office on Cape hill and the staff.
August 2022 by Simon Lewis
Out dated building in much need of some tlc it feels neglected in a way. The staff are very courteous and helpful
April 2022 by zaymez 76
worst post office. ques long and only one person at the counter while the other is walking around looking busy. no urgency in seeing the customer.
