March 2023 by Kayleigh Talbot
Full alot of none English
December 2022 by Ali Mohamad Ali
Vary bad people
October 2022 by mehdi asadi
I was staying in the bank for more than one hour for just pay same money ?very relax staff
January 2022 by Annette Reid
Visited this smethwick branch today to pay some coins in & few other transactions, the lady cashier told me the coin machine wasn't working properly but would try help me process the money, really helpful & friendly, much appreciated ?
October 2021 by Dance With Me
Long queue, only one cashier on. Cashier was not very nice, branch is very small meaning you cannot social distance and eventually have to queue outside which is not good when it is raining. Looking to open a Monzo bank account so can pay in cash at Paypoints as this branch is not open at times suitable for me in general.
July 2021 by Rupinder Dosanjh
Yesterday I visited the branch for assistance with a business enquiry, it was about 2pm and I was stuck without change for my new business. The two women I spoke to were brilliant, they actually wanted to help me, they tried their hardest, provided advice on how to deal with my situation in the future and were able to assist with some of my change request. So many banks are disappearing from our high streets and everyone is being pushed to online/machines I was just really grateful for having very good customer service. Thank you ladies for your help yesterday, you saved me a lot of hassle (just sorry I never took your names)
July 2021 by J Akhtar
wouldn't rush back
June 2019 by Azizur Rahman
Brilliant
November 2018 by peter bains
Always busy, needs a revamp.
August 2018 by Brian Insult
Always had no problem staff seemed ok .
July 2018 by jackie deeley
Not very helpful staff.had to queue for a while.wont use it again.
May 2018 by Ajmal Safi
If you visit once, you will never go again ... kinda dodgy NatWest branch...
December 2017 by C G L
Useless
November 2017 by Thivakaran Nandiini
Very bad customer service
September 2017 by Michael lees
It's a bank..
