February 2024 by John Carter
very good customer service.I fixed my phone and laptop for very good price.highly recommended ??
January 2024 by James Munoz
Absolutely terrible experience and customer service from a rude business owner. The owner charged me £60 to fix a new screen onto my I phone on late christmas Eve and hours later the screen started to fade and become grainy and it developed a dark blob in the top of the screen leaving the display compromised and visually impaired. When I went to see him to seek a solution which I felt would be stress free and he would obviously accept culpability and fix the problem, instead he point blank told me that I would have to pay for another new screen at £60 (he offered to cover half but this was still insulting) as he vehemently said that it wasn?t his fault and I had personally damaged the screen after leaving the shop on Christmas Eve which is not only insulting and offensive but totally inaccurate and accusatory. People buy from people in life and I would never Recomended Anyone to use the man?s shop for phone repairs or buy anything from him. I Should have been wiser seeing as though he doesn?t provide comprehensive invoices and has a sign up saying ?No refunds? - in this day and age, big warning sign there yet I trusted this man as you would like to think you could in a community centred area like bearwood where community spirit, honesty and kindness sets this area apart from others. Sadly, this business significantly lets the side down on that front.It is really disappointing and upsetting being told that you have damaged the screen of your phone which happened literally an hour after leaving the shop and then shut for Christmas with absolutely no self reflection or possibility from the owner that it could have been the repair that was at fault.I would not recommend this shop - there are multiple other phone shops in bearwood that will give you an honest service and treat you with the respect you deserve. Whole heartedly disappointed. ?
October 2023 by Sambu Sidibeh
So good and fast repair my phone very good and friendly person I would highly recommend Master Phones
September 2023 by Hafeez Qazi
I'm absolutely delighted to share my incredibly positive experience with MASTER PHONES LTD. Their service has been absolutely outstanding, and I can't help but rave about it.What truly sets MASTER PHONES LTD apart is their exceptional customer service. Throughout every interaction, I felt like a valued customer. They genuinely care about their clients and their needs, going above and beyond to ensure complete satisfaction. In a time when exceptional customer service is rare, MASTER PHONES LTD has truly excelled.To sum up, I wholeheartedly recommend MASTER PHONES LTD. Their first-rate service, expert repairs, and exceptional customer care have left me thoroughly impressed. If you're seeking any form of tech-related assistance, be it repairs or accessories, look no further. This company has won me over as a loyal and immensely satisfied customer
September 2023 by Amaka Ebolue
I admire honest people especially when it comes to offering services. I took my laptop here for some issues and the technician that attended to me calmly explained everything that I needed to know and answered all my questions. In short, it was a smooth experience. I highly recommend.
July 2023 by Edward Green
£75 for a new phone screen and charge cable, I'm skint so it's hard to tell if that's good value for money. Great service and quick repair
July 2023 by Ânxhxny
Wonderful customer service and a brilliant job fixing my phone
June 2023 by Lynette
Most pleasant experience to finally meet someone honest and very experienced to repair my phone. Highly recommended.
March 2023 by Daniela-Gabriela Stefan-Cucu
Broke my phone screen, within 2 hours, it was FIXED. Not to mention how good the customer service was, honestly!!
March 2023 by Jae
Excellent service. The owner is nice kind and hardworking. Does his best to help everyone. 100 percent recommend coming here
February 2023 by Edwyn Augustine Jones
Excellent service whether repairs, upgrades, or general tech advice. Customer Service is highly satisfactory and effective in the conscience of the owner at all times...
January 2023 by Bahareh Bahari
Everything you need can be found in this shop!!!
January 2023 by To Vy
Amazing service, honest, genuinely nice and welcoming owner.Changed my iphone screen whilst waiting.The experience was pleasure from start to finish.I would not hesitate to recommend this shop to anyone.Wish you all the best and lots of success.
January 2023 by Tomas
Amazing service, honest, genuinely nice and welcoming owner.Changed my iphone screen whilst waiting.The experience was pleasure from start to finish.I would not hesitate to recommend this shop to anyone.Wish you all the best and lots of success.
October 2022 by Param Jit
Great service thanks
