May 2025 by Tamena Bi
No consideration for elderly patients. They like to waste time and are very rude on the phone. Wouldn't recommend for anyone please avoid corrupt pharmacy.
March 2025 by Ed James billington
Got to give a shout out to the pharmacist I went in a few weeks ago with a eye problem he had a look and gave me some advice how to treat it now my eye as got better it saved me wasting Doctors time or A&E thanks for your help.
June 2024 by Andrew ?Andy cap? Lewis
Good shop and service is very good
April 2024 by indy kaur
I cannot thank Ranbir Kaur and Faahir enough from this Pharmacy. I?ve had an ear infection which they kindly looked at and advised must be seen to at once by a Dr. Three weeks later and my dr finally was able to diagnose. I cannot thank the staff at Smethwick pharmacy enough, they reassured me, they remained professional and were empathetic. Both Ranbir and Faahir went above and beyond and it needs to be stated what a great asset they are to the NHS. Keep up the amazing work you are doing!
March 2024 by AKBAR Alam
Sweetie please don't mess with them
April 2023 by Tryfine Kumire
Every time I rang the phone they don't pick your call and you hang up and try again it will be showing busy.
February 2023 by jodie jesson
Amazing service. Pharmacy was closed on sunday afternoon but the staff went our their way to help me get medicine for my little one. 5*
January 2023 by Oluwafemi Oluwole
Nice place
January 2023 by jazazaz
Whoevers in charge obviously has no idea how important the role of a chemist is. Go to Michaels by Red Cow, different league.
December 2022 by ghulam ahmed
Absolutely appealing behaviour very rude extremely immature this has to be the worst group of people on the face of this earth id rather deal with blind sloths then these sick individuals still can't believe that its still running word of advice to the general public SAVE YOURSELF DONT FO THEIR SAVE UR SELF THE ISSUES
November 2022 by BK BK
Had to give 1 walked in requesting my prescription waiting around. Lady assisting was fine she was doing what she could. I said to If its not ready I will come back has I came out from work during my lunchtime. Manager came out of no where very rude ? if you cant wait you can come back later? repeated this to me again..at this stage the lady said i have ur meds but cannot find the prescriptin list?at this point i could not even look at this so called manager. The lady said computers are slow and 5 secs later handed my meds.I thanked her and left.Later on I phoned the manager who said she can only apologise?.wow she was so rude. Need to do customer service course. As an training manager can recommend a few courses P Kaur!!! Will not be returning there!! 0 score
November 2022 by Flower20 Flower
Had to give 1 walked in requesting my prescription waiting around. Lady assisting was fine she was doing what she could. I said to If its not ready I will come back has I came out from work during my lunchtime. Manager came out of no where very rude ? if you cant wait you can come back later? repeated this to me again..at this stage the lady said i have ur meds but cannot find the prescriptin list?at this point i could not even look at this so called manager. The lady said computers are slow and 5 secs later handed my meds.I thanked her and left.Later on I phoned the manager who said she can only apologise?.wow she was so rude. Need to do customer service course. As an training manager can recommend a few courses P Kaur!!! Will not be returning there!! 0 score
June 2022 by Mandeep Kaur
How careless this pharmacy people are....afternoon i came for medicine lady gave excuse my another colleague will give u cm after his break before 5.30pm again i rchd door but they didn't open..standing at door i called them but those clever ladies put phone on hold...bloody ladies inside simply counting when their 8 hours will finish nd free of cost getting salary on the name of health services playing drama only with people health on duty they are busy to set their eye lashes, lipstick but not minding how much someone is suffering without medicine...i hate this pharmacy no dedication, no humanity in these people for the sake of money cmng in health sector jobs...shameless people
March 2022 by Jin Birmingham
-5 star ratings for this branch because of the staff that are currently employed. Don't answer the phone. Been trying for days now.Need to employ new staff who will provide a professional quality service. Need to change staff members as they are inadequate. Lloyd's Pharmacy has been very professional but is lacking a professional service with its current staff.Lloyd's Pharmacy staff are not maintaining the high service standards in relation to its customers. Let's hope things change for the better.
March 2022 by Saima Malik
Wouldn't even give one star. Been sitting outside since 8.45am. opening time is 9am ..it's is 9.20am and the store is still closed. Disgraceful. Called numerous times no answer. The workers were also waiting outside. Very unprofessional. When mentioned got cheecky about it. Asked the workers outside and they said will open at 11.30am.as the pharmacist isn't in????? Like what? The pharmacy still needs to open regardless
