August 2023 by Kolumb JD
Great store with all what i need, staff feels free to help so shopping goes fast.
August 2023 by Nwoffiah cecilia
My go-to store for quality ?. Already recommending
July 2023 by M Yacob
They staff are OK. The deals are not that great. I don't normally review, but this one guy made it bate following me around like imma Rob something lol. JD great place to get chaddi
July 2023 by mohammed h
These staff members spend more time talking amongst themselves half the time, even when serving you. Very low standards here, you would they would know how to serve customers. Manager is also rude. Avoid this store
June 2023 by Manisha Arora
Worst staffGiving orders instead of helpingDoing fun with colleagues but no care about customersThis review is only for Smethwick cape hill JD branch
June 2023 by William Henry
Not really a lot of Sneaker in the store. If your looking for bigger sizes, you might want to look elsewhere.
June 2023 by jas
I went to pick up my order at 8:10pm as it shows closing time is 9pm but the staff inside said we are already closed. disappointed!
April 2023 by Google user
Nobody answers the phone no matter how often or how long you ring for, so you have to turn up to see the whole place is just ransacked and there's nothing worthwhile in stock. Staff are nice enough when you're there in person and they can't ignore you anymore.
April 2023 by Dal
Nobody answers the phone no matter how often or how long you ring for, so you have to turn up to see the whole place is just ransacked and there's nothing worthwhile in stock. Staff are nice enough when you're there in person and they can't ignore you anymore.
April 2023 by Marisgreenyoga McCann
Nice place. Good helpful staff
April 2023 by Anna F-cz
Complete lack of customer care. Too busy looking into their phones and standing by the door to provide any form of assistance
February 2023 by Saima Khatoon
I have been to many JD but I have to say the service I received from the store in Cape Hill was the best. It was 5minutes to closing and I urgently needed trainers for my son. The staff allowed me in and advised 5 minutes to closing. I was rushing around like a headless chicken however when it was 5pm the staff did not tell me to leave which I thout they would. Instead even though they were closed and had so much cleaning to do they helped me find the perfect pair of running trainers for my sons Training match. The gentleman didn't rush, didn't make me feel I was getting them late. They were so informative and caring as they could see how stressed I was. This was a service which went above and beyond and definately need recognition for as I was in desperate need of help and urgent trainers as it was Sunday all shops had closed. You need more staff like Cape Hill branch they are a true asset to the company. I had to get the gentleman named who u felt deserved a review for his top class customer service. His name was Mathayos.
February 2023 by Ay Source
Rude staff ?Neglective behaviour I understand you can be busy but staff is quite forcing in purchases which we don't need like desperate to get sales but then not helpful when asking for shoe sizes
February 2023 by Devendra Kumar
It's ok, butt this one very small shop.
January 2023 by Amjad Majeed Khawaja
Standing outside from 9:00am open 9:20 very bad staff
