December 2023 by Ibrahim Shabbir
I was met by a lovely lady called Fiona J Victor. Excellent customer service and she made my drink perfect!I do wish we had more people like her because she was polite and effiecient in her job, unlike the workers at cape hill!I hate going capehill cos the manager there is rude. No customer service manners! I can?t stand their rude behaviour and I tip them. Not anymore! Only divyani can?t remember her name. Beautiful person !Vegetarian options: Good
December 2023 by SHOJ
By far the best costa I?ve been to. Clean environment and fast and friendly staff.
November 2023 by Kully U
Went into the store, staff was so rude he was on the phone to someone shouting moaning so loud spoil the atmosphere for everyone; we all got scared the way he ran around the store.Some people left their drinks and left the store. Bad atmosphere?could not relax in the place.Vegetarian options: Nothing to say the fridge was 80% empty untidy
November 2023 by Aqeel Marawat
The chap that works as Barista is excellent. Very hard working, Cap with Soya was on point, cheese on toast, not the tastiest, just decent.
October 2023 by Birmingham City
Best coffe offers for so cheap!
August 2023 by Priya 20
Clean, nice place for a little tea break. Staff are friendly.
July 2023 by Elliott Brown
Nice and quiet Costa. Has their own Costa WIFI. The Baritsa lady kept calling me "sweetheart" which was nice. Close to the bus stops, and walking distance to the Hagley Road Birmingham / Sandwell border in Bearwood.
July 2023 by grace elobuike
Not a bad location
June 2023 by mohamed mahdy
Amazing branch, the guy working there is super helpful, fast, wish costa can get copies of him for the other branches ?
June 2023 by Emma Kavanagh
Very expensive for cake slices.
May 2023 by Angela Clements
I wouldn't call the coffee irrisistable but it's ok if I can't get to tims
April 2023 by ?????
White hot chocolate tastes like basic milk???????
April 2023 by Pavan K
Awful experience. It has really put me off going to going to any Costa ever again. Rude and racist server called Rob. My friend and I ordered our drinks, we were going to sit and work for a while, both being professionals working remotely, however once drinks were made we were literally told we couldn't sit in to work and told to leave if that's what we were doing, I was speechless. I ordered a drink in drink and I left the drink untouched and left Costa...plenty of people were sitting and working, of course none if them were of colour. Experience really has given me Costa anxiety. Haven't been to a Costa since and will not be going to one ever again.
April 2023 by Sarah Trett
Not a great service I came in a while back. Staff look confused and the manager rob?? Is very passive aggressive and bully?s the junior staff. Won?t be back
March 2023 by Ali OZTURK
Everything good but staff is very rude
