March 2024 by Laura Rogers
Poor experience unfortunately. Ordered Thailand baht, Vietnamese dong and US dollars for Cambodia. £200 for each country. Turned up to collect - received more Thailand baht (think it was 260-280) and only £24 Vietnamese dong. Lady said that normally the company who delivers the money doesn?t read the emails and delivers what they want.
February 2024 by N A
Kirsty is awesome!
February 2024 by matthew blaney
Solihull Tui is the place to be. Friendly and welcoming staff who helped sort the lads holibobs. Cheers Ellie
November 2023 by Maria Coll
Niamh at Shirley TUI is very helpful and knowledgeable. Helped me book my first cruise to the canaries and helped me through the process. Can?t wait to book more :) Would highly recommend to anyone looking to book a holiday.
November 2023 by Zahid -
The store itself is well kept - looks clean and the layout of the store is good.We booked a holiday near the end of this month for Turkey - we booked this about a few months ago but throughout the entire process, the TUI representative ( I believe her name is Kerri ) has been extremely helpful and knowledgeable. The questions we had, she was able to answer them. I would certainly recommend this shop and especially Kerri for any further holiday plans.Also as she has also been to the same destination and likely other destinations, she was able to give us advice specifically for this location which was also appreciated.
October 2023 by Brookley Basnett
Always book my holidays with tui and all my families, and always book in this store. The staff are professional, friendly, funny and hard working.
October 2023 by Graham
We used to always book holidays online but a while ago we popped into Tui while passing and Amie helped us. She was brilliant and ended up suggesting a lovely hotel in Menorca we wouldn?t have thought of, but it was one of the best holidays we?ve ever had. We will definitely be coming back after such a great experience, we felt like she genuinely cared and wanted us to have a great holiday. Thank you
October 2023 by levine smith
This is my first time booking my family holiday at the Tui Shirley branch. I wasn?t sure on what hotel to pick and was in decisive. Keri was extremely helpful and knowledgeable about the hotels in Egypt and ensured we picked the right one to suit all of my family?s wishes. We all had a fantastic holiday! I will definitely be booking again with Keri.
October 2023 by Jessica Brady
booked our honeymoon through niamh. can not thank her enough for all of her help. she came up with lots of options for the area we wanted to go to. booking was super easy. Will definitely be booking with her again
October 2023 by Morgan B
lovely girls, very knowledgeable
June 2023 by Katie Hutchinson
Thank you to the very knowledgeable and professional Kirsty @ TUI Shirley for helping us to book our family holiday. We would highly recommend Kirsty and the Shirley store.
May 2023 by Louise Beck
Hotel and flights booked for me, boarding passes both ways sorted for me. Absolutely brilliant team and thanks to them a great stress free holiday. Definitely going to them for the next one.
April 2023 by Damian aka Evo.
We have been here twice to choose a honeymoon destination... Each time the staff have been very knowledgeable about the locations and things to do when we get there... I didn't get the young ladies name the first time but she was very pleasant and really knew what they were offering.The second time we were shown holidays by kerri and she was again very knowledgeable and we went through a few package holiday options before settling on Majorca.Kerri worked her magic to get the best prices using the discounts available and we couldn't be happier.Another job done of the wedding list.I would highly recommend going into the shop as they are setup to quickly show multiple options and discounts.It takes time to go through multiple holiday options with each customer and sometimes there will be a wait to be seen, but these ladies are definitely worth waiting for and you can always go for a walk round the shops and pop back.I will definitely be using this shop for my holiday needs and would recommend them.???
April 2023 by Sweenstar Sweeney
All the girls are really friendly and go out of their way to help you, would definitely recommend.?
April 2023 by Olivia Tideswell
I was served by a lady named Kirsty, she was so lovely and so helpful. An absolute asset to the TUI team. Will 100% recommend her to all my family and friends. Thanks for all your help Kirsty! :)
