March 2024 by Kevin Clarke
Friendly, helpful and knowledgeable staff. Have bought 2 previous sofas from here, and now a 3rd. Recommended!
March 2024 by Gary Paul Walby
G the salesman for scs was a pleasure to deal with , efficient without being pushyThank you
March 2024 by John Pook
This was a follow up visit to place an order. Excellent service with friendly knowledgeable staff
February 2024 by Megan Hughes
Hi, Surdan was very helpful in assisting us in our purchase. He was very polite. He took the time to ensure that the sofa we had chosen on line was exactly what we wanted. He showed us how to turn the sofa into a bed and also how to return it to a sofa. That was something very important as I?m disabled and need to be able to this unaided. Thank you Surdan.
February 2024 by Andy Farrell
Damain was absolutely amazing. Not pushy or unhelpful he makes you feel you are a customer looking for what is best fir you and not scs . Very helpful and polite and very respectful. We'll done damain thanks for your help ?
February 2024 by Mark Power
Couldn't fault ScS dealt with my order in a professional and prompt manner from start to finish. Delivered on time kept me informed about time of delivery and who would be the delivery drivers who I must say was so polite and caring when bringing the furniture into my house would definitely recommend ScS to my family and friends
December 2023 by Mo Raza
Purchased 2 sofas back in 2020 purchased 5 year insurance with it get told it only covers wear and tear as I got internal breakage on both arms of the sofas, contacted them to get told I have to pay £75 for them to only come have a look...So what was the whole point of taking insurance out..Will definitely not be buying again from SCS
November 2023 by Jocelyn Rawlins
Friendly helpful staff always plzed to helpNice choice of furniture
October 2023 by Tamie Hopkins
Hi I went into the store today 20 October and the assistant manager john and another bloke who was chatting to us they sorted out a massive problem.for us today they where so helpfull and we can't thank them enough but on the other hand we came into the store on the 31 August the salesman Gerald yeah has u laughing and he makes out he will sort anything out for u well he lies tells u the delivery is on one day but u ant really going to get in on that date he is good and telling u want to hear once again thank u to John and the other bloke today
October 2023 by michelle kelly
Made us feel so welcome and comfortable in store and great sales guy Gerald had us laughing for ages
April 2023 by ucnobiii
I ordered sofa and carpet. Manager called me to discuss about fitting for carpet but as I was at work and couldn't speak much i asked him kindly to call me back next morning so we could book fitting day and he said absolutely no problem. Two days passed no one called back and got an email telling me fitting day has been confirmed. Called them and was on the phone waiting for them to answer for 40 minutes. There is no way there were so busy that it took 40 minutes to answer. Every single time i go in that shop there might be 1 or 2 customers just browsing. So 40 minutes was ridiculous. Finally lady answered but god she had an attitude. Felt like I owed her something. She wasn't pleasent at all which you would expect someone pleasent to answer as was waiting for 40 minutes. She had an attitude and never gave me an explanation as to why manager decided to take upon himself without discussing it with me first. Finally got fitting date changed. Definitely will never be going back there as soon as my orders arrive. Hopefully on time as I have seen reviews saying they are late. So overall not a good experience!
April 2023 by kathy whitehouse
Having bad experience with S,C,S,problem,s with my two, two seater sofas after care didn't, want to know. Sofas less than 12,months old,colour fading,had two inspections they said this was normal for that material.we was not told this on purchase,they are not interested ,told us there is nothing more they can do,scs you are rip off merchants con men,done me out of 3,ooo grand ,happy with yourself con men
March 2023 by S G
The sponge on our corner sofa has basically disintegrated. Has no shape left in it and the material of the safa has lots of bobbling . Sofa isnt even half paid off yet and the extra warrenty they sell you is useless on anything other than a stain.
November 2022 by Pete Scudamore
We ordered our original sofa's just under a year ago. Now we are waiting for the 3 suite to arrive as the passed 2 have both been damaged before we go it.I've been told that ScS do NOT offer compensation in anyway at all, not even free delivery on the new items.I have asked about a refund & been told that if I took that option they would collect my current sofa's straight away. So I wouldn't have anything to sit on while waiting for sofa's from a different company.Don't just think twice but 4 or 5 times before using this company.
November 2022 by Reece Coy
Do not order from here. We was promised a 8 week turn around on our sofa and we ended up waiting 8 months!!!! To then find out today after taking the sofa apart to clean that they haven't even finished one part of the sofa and now it's a Complete struggle to put back together. Terrible.