March 2024 by Jamie Hilliard
Zoe and Suzi is what every agent needs - if it wasn?t for them doing their upmost for all the sales chasing I?m not sure people would have faith - keep up the work ethic ladies! X
March 2024 by Dane Lea
After dealing with many letting agents over the past 10 years, I have to say how refreshing it was to deal with Ailish at Black & Gold, she made everything so easy and honestly nothing was too much, always going above and beyond making sure everything was done on time & communicating daily in the run up to the move.She really is the best out there, and going forward I won?t be using anyone but her to help me find property in the future, a credit to Black & Golds.
March 2024 by Nadia A
Outstanding service & support from the Black & Gold team whilst buying my first home! If I could give them 5+ star rating I would ?? A special mention for Jersey, Ollie & Zoe who have all been so supportive, professional and super committed to helping me complete on purchasing my home ?I honestly can?t recommend them enough, I had been looking for a year or so & other estate agents just seemed non committed or had poor communications but the team at Black & Golds really did go above & beyond to help finalise the acceptance of my offer as well as support with completing all the legal actions quickly and efficiently. They made sure to provide regular updates & ultimately made this journey stress free. I also utilised the services of their in house mortgage advisor, Richard, who, again I cannot recommend enough! He?s brilliant, patient & made sure to take the time to talk through my options with me to find the best deal.Thanks again all!
March 2024 by Gary Round
When it comes to moving home , there are many things to consider,all of them stressful and giving you a headaches along the way.so having to choose an estate agent to starts the whole ball rolling , and having decided to go with Black &Gold , we have realised that they are the company who take the stress away from you , soak it up themselves and let you deal with other house moving issues.All the staff involved in our move moped up all the issues, took the whole move under their wing, and to coin a phrase from a famous sports trainer company they "Just do it !"Great service,and would highly recommend them to anyone who has the need to use a recommendable Estates agent .
March 2024 by Steve Brady
Very friendly, helpful & attentive staff through the whole process of sale of my property
March 2024 by norris
Outstanding Service by Emma and Ailish at Black and Golds!Emma and Ailish at Black and Golds Property Agency provided exceptional assistance throughout our rental period. Their prompt responses and professionalism were outstanding. They effectively bridged communication between us and our landlord. As a HongKonger, I highly recommend their services and look forward to working with them again.
March 2024 by Zain Ali
Everyone at Black & Golds were excellent and Suzi was a big help and kept things running smoothly.
February 2024 by Kulwant Ajimal
Absolutely brilliant! I have used other estate agents for previous purchases but Black & Golds are by far the best. From valuation, marketing and completion Black & Golds were exceptional. Communication, professionalism, attention to detail, experience,.. and more! I highly recommend to all. A big shoutout to Mike, Suzi, Ollie, Zoe and the rest of the team. Thank you all for being so amazing!
February 2024 by Charlotte Franklin
Can't recommend Black & Golds enough! From our very first viewing to completion everyone we have dealt with have been so professional, polite & lovely. A big shout out to Olly and Suzi who we can't thank enough for their guidance, patience and general helpfulness, thank you both so much!! Would not hesitate to use again
February 2024 by Callum Gardner
From the initial meeting with Mike to completion with Zoe, everything ran smoothly. Any of my concerns and questions were answered quickly and politely. All of the team have the same positive attitude towards your sale and I will definitely be using these guys in the future!
February 2024 by Robert Foregard
My experience with Ailish as our real estate agent was nothing short of exceptional. From the moment we began our search for a rental property in the UK from Australia, Ailish went above and beyond to make the entire process smooth and stress-free.Her communication skills were outstanding, keeping us informed at every step of the way and promptly responding to our queries. She was patient, understanding, and took the time to truly understand our needs and preferences.Ailish's dedication and professionalism were evident throughout the process, making us feel confident and comfortable despite the distance. She made the extra effort to accommodate time zone differences, ensuring that we were always on the same page.I highly recommend Ailish to anyone seeking a reliable, knowledgeable, and personable real estate agent, especially for those navigating the complexities of international transactions. Her commitment to excellence sets her apart, and we are grateful for her assistance in making our move from Australia to the UK a seamless and positive experience.
January 2024 by aimee thomas
I have recently rented my house through Black and Golds & Ailish has been nothing short of Amazing from start to finish!I am new to rental market however, I have received 5 star service and being reassured throughout the whole process by Ailish.I couldn?t recommend black and gold enough!?? ?? ?? ?? ??
December 2023 by The Alis
We completed our house purchase 3 weeks ago. I can?t recommend Black & Golds highly enough. The whole process was seamless. Olly Mellor and Suzi Hodgkinson went above and beyond what was needed. Every single enquiry and email was replied to promptly and they kept me updated throughout the whole process.My mortgage process was a completed one, and it made life so much easier to not have to constantly chase things up on this end too. Highly highly reccomended. Thank you so much
December 2023 by Thalina K
Husband and I purchased a property through Black and Golds. From start to finish, we had excellent communication and support from staff members such as Olly and Suzi. All queries was always promptly answered and they would always chase up the sellers solicitors when needed. This allowed us to complete on our dream properly very quickly. Our offer was accepted on 1st September and we got keys on 7th December. Would highly recommend. We also used the in house broker - Richard who was also great and helped us get the best rates for our mortgage and supported us through new applications when rates dropped. Overall we couldn?t have had a more lovely customer service experience. Thank you!
December 2023 by Mark Tudor
I would like to thank Suzi and Ollie, I believe that the chain would have fallen apart, if it hadn't been for their brilliant skills to keep everyone informed about the daily challenges of the chain. Thank you both
