September 2023 by Billy Whittaker
Rowlands Pharmacy at Whiteheath have always given me impeccable service, friendly and knowledgeable, nothing is ever too much trouble, especially Jaya on the counter, highly recommended!
June 2023 by Christian
Lived in the flats above the pharmacy for years and I have nothing but good things to say about the pharmacy lovely staff and they always there to help out
April 2023 by Xi
Friendly and extremely helpful staff. I had called to check on my prescription (which I later learned the doctors failed to send) and the lady checked not just their system but also checked to see if it had been sent to another pharmacy by mistake. The shop is always clean and they are quick to answer your calls. There's also no waiting for 30 minutes for your prescription to be filled out (like you have to at Boots Pharmacy), you're usually in, served, and out within 10 minutes.
July 2022 by Courtney Parkes
The pharmacist was very helpfulSpent the whole day waiting for a call back from my doctors so thought I?d go here to get some advise from blisters on my leg and he was very helpful with telling me what to use and out on it so thank you very muchWould highly recommend this chemist
July 2022 by Mary Smith
just visited rowley chemist and I saw sukhi, fabulous service explained everything and I can now hear properly after a long time 10 out of 10 well worth the visit everyone needs to go you won't regret it if you are having hearing problems thank you again I would recommend them 100%
July 2022 by Lucill
I ve just checked my ears in here! 100% they deserv 5 stars ! For sure i ll come back to them if i ll need ?
May 2022 by Sharon
Went in to see the pharmacist today as I was having some ear trouble. He was fantastic. Nothing was too much trouble. He checked both my ears and removed all the wax for me and I can finally hEAR properly. Taking my grandma there next to get hers done too.
April 2022 by Rajan
Came into the pharmacy as I had severe tooth ache due to a missing filling and could not be seen by a dentist. I spoke to the Pharmacist Sukhy, and he spoke to me and advised me on medication for my pain and a solution for my missing filling. He was super helpful, friendly and took his time to assist me in deciding what the best option for me would be until I could next see my dentist. Thank you again?
April 2022 by Lisa Peach
Had ear microsuction done by suki was very friendly and professional explaining everything couldn't fault service would definitely go back and highly recommended
March 2022 by Leslie Baugh
I'd rather go else where than white heath chemist ,the first owners of the chemist they were great since they left it's a joke this disgusting chemist needs to be boarded up and shut down the staffs are like zombies as if their not allowed to talk to people impolite that is I've never in my life been to the worst chemist star rating from me no stars there's no stock in the shop either
January 2022 by Josha Aingewood
Amazing staff , a colleague with the name HannahDeserves a raise she?s extremely helpful and she?s extremely helpful with dealing with disgusting addicts who often visit the pharmacy so FairPlay and please I recommend you reward her for her hard work
September 2021 by Oldbury Pharmacy
Notice to all patients.Thank you for your patience during the transition. This pharmacy is now under new ownership and management. It is no longer owned by Rowlands and is now Rowley Pharmacy, your new local community pharmacy. We will be introducing a variety of new services over the coming weeks and are also offering a walk in flu vaccination service. The phone number is still the same so feel free to give us a call or pop into the branch to fulfill your healtcare needs. We are no longer closed for lunch during the day either, We look forward to seeing you.Kind regardsRowley Pharmacy
July 2021 by Dai shiki
This place is like a knock-off version of a pharmacy. They don't only constantly lack basic things that you should find in a pharmacy but their staff are not helpful at all. There is no communication between the staff and they are always late with your prescription. They always blame it on the doctor not doing this or that. Ask you to order your prescription one week before it runs out but when you order, three weeks after it's still not ready. The pharmacist is extremely unhelpful. He wants to force you to take another medication because it's in the same family as the one you have been taking for the past 8 years. When I explained to him the situation, he said "I cannot help you" and handed me over my prescription slip to take it to another pharmacy. I pleaded with him that I don't have anywhere or any transport to go to the next pharmacy which is about 1.5 miles from me. He still never cared and still handed it over; not even wanting to order the medication for pickup the next day. To me, that is extreme wickedness. I even asked him why he has been giving me the right medication and suddenly now he wants to force me to take one that is in the same family or similar to what I have been taking and he still handed over the prescription slip to me. He told me "last time I helped you get your prescription." I am not sure if doing your job is helping somebody especially when you are supposed to deliver a prescription within a week and 2 weeks later you are still telling the patient his prescription is not ready. To me helping someone is not only doing the right thing but doing it right or making sure you keep your word; not fixing an issue you created and then claiming you are helping the patient. If possible people stay away from this pharmacy. And they need some lessons in customer services/interaction. No phone manners and rudeness will take you no where.
