September 2023 by Michelle Louise Cash
trying to get through on the phone re prescription left with them no luck been trying since Tuesday would have gone to the premises but have been In office
September 2023 by Jordan Eggington
Call today to talk to the pharmacy about a medical problem and the young lad on the phone though it was appropriate to have a conversation with another member of staff about who works the harder.. while he told me to hold the line.Very unprofessional... put the phone down and went elsewhere
July 2023 by Cara Cooper
Never answer the phones extension 3034 has been on another call for the past hour.
May 2022 by Kieran Evans
Mental health prescription always sent from Dr's, call up chemist and they have to order stock so no tablets all weekend plus its a bank holiday, call today to say the pharmacist is off so nothing until Wednesday now. Why do they need to order stock? The small one down the road was brilliant you always got your Prescription the day they received it.
May 2022 by Myriam Hackett
my husband went yesterday to fetch my nerve tablets as from today I only got one left . and yet again been let down by this chemist . if I don't take them regularly I become really poorly are they open today as I need them ASAP ?. beyond a joke
May 2022 by Debbie Hipkiss
Thay never answer phone and takes nearly week to get your tablets needs closing down
April 2022 by Charlotte Taylor
Staff cannot do enough to help. Excellent service. Thank you
April 2022 by Rajwinder Kaur
Why they r taking long time don?t no people always wait outside for half an hour
March 2022 by Maryanne Stanton
I went in today and I was overwhelmed and upset the ladies where lovely and very helpful they gave me some really good advice on who to contact should I feel more unwell,just waiting on my delivery now,but thank you ladies for helping me a simple act of kindness can mean the world to another
December 2021 by Shaun Lewis
Hi my name is Shaun lewis , I had a complex let?s say gastric operation over a year ago , to cut a long story short I take plenty of meds for this as it?s so painful without, waiting for another op , sucralfate is one of my meds , only way to describe it simply it?s like a liquid that lines my stomach and basically coats it , like engine oil basically, it?s probably the most important medicine I take as it stops the acid burning my stomach and not been funny it?s so painful without as I recently found out as I went to Jhoots to pick up my prescription on Friday only to find out their wasn?t any around, two of the staff Chelsea & Mia made numerous phone calls and spent plenty of time trying to locate a branch they might have this in stock !! Unfortunately this is so unusual that nobody had any anywhere! Spent a weekend in basically total agony , was about to phone 111 it was unbearable at this point my phone rang , it was Chelsea saying she had managed to find some , this news was like a lottery win I couldn?t even drive to pick it up my stomach was that bad , 15 mins later Chelsea & Mia turned up at my address with the medication, my relief was indescribable , not only had they managed to track the medication down they even got it to me , wanted to put this as to many people moan or complain about almost nothing, these two people went over and above their job description, bless the both of them as I?m convinced they kept me out of hospital, I run a small business and would have any of these girls working for me in a heartbeat, carnt thank you both enough, if everyone was like this , your definitely on my Christmas card list , thanks Chelsea & Mia ?
November 2021 by Adam Cullen
What an absolute breath of fresh air? as a patient with an ongoing requirement for controlled medication? its safe to say getting anywhere with the shambolic Regis Medical Centre is skeptical to say the least. I attended today to collect my prescription of which was ordered a week ago? however the pharmacy had been let down by the surgery? once again? SHOCK!, I think not.I already have built a great relationship with the permanent staff over the years however on todays visit Locum Pharmacist Ian was covering the responsibilities? this gent stayed over an additional 45 minutes, and literally fought for an emergency prescription to be released for me to help avoid myself from any additional discomfort following my lack of prescription from the surgery!I genuinely could not be more grateful if I wanted to be.Ian you are an absolute asset to our NHS.Once again, Thanks for all your help!
October 2021 by Teresa Burth
I've recently moved to this local pharmacy after my usual one closed. I was under the impression that my prescription would be ready today by my doctors; it wasn't. The gentleman in Jhoots went above and beyond to help me out. The level of professionalism was outstanding. I didn't catch his name but I'm extremely greatful and appreciative for everything he did. Expecially taking his own time out after work to help me out. Thank you.
August 2021 by Carly Hipkiss
Every month i cant get through always end up out of tablets just phned 300 times an stil cant get through lines always busy think its ridiculous defo goin to change pharmacy !!!! Didnt realy want to giv them 1 star !!
June 2019 by Chris Denyer
Always a good service and very helpful
April 2018 by Jean Jones
This Chemist is amazing..Justine and the lady delivery driver are all outstanding at Customer service. Since I've been ill these two people have both looked after me exceptionally well..thank you xx
