November 2023 by Aky Sandhu
Place is a joke! 2 cashier desks and one closed! What?s the point of providing half a service?Staff just floating about twiddling their thumbs! Fix up !
November 2023 by Sam Landucci
NOT OPEN ON A SATURDAY : (SO I NOW HAVE TO BOOK A DAY OFF WORK TO GO TO THE BANK
June 2023 by Glad Launchbury
Very good bank l have been with them 50years and would recommend it to everyone
March 2023 by Parvy Sage
The younger staff are brilliant here. Unfortunately, there's an older lady who is absolutely miserable. (Wears glasses).Caught her saying a derogatory comment about a customer whom she finished dealing with and was walking out. Always looking for shortcuts to do less work. Rude in demeanour and speaking. If you don't like people stop working in an environment that is customer facing.Will take note of her name next time I visit.
February 2023 by Sukura
Never answer phone at branch?terrible rude staff.
February 2023 by Carol Gemmell
Outstanding staff. Helpful, polite and friendly. Well laid out bank - plenty of space and privacy. Staff are really first class!
December 2022 by Trevor Ennever
Always had good service over the years.
October 2022 by Bridge Aluminium
What friendly and helpful staff, well done and thanks, keep up the good work ?
July 2022 by Margaret WELSH
VERY HELPFULL
June 2022 by Tracey Harbutt
Asked cashier for £100 of £5 notes to be told she only had £10 so answer was no , wouldn?t open other tills or go safe, bear in mind was paying money into a business accountTerrible customer service ?
May 2022 by Sue Coates
Absolute nightmare 2 customer service staff sat with nothing at all to do while one cashier dealing with people. Queued 20 minutes one elderly lady had to leave as couldn't stand in queue any longer. Bank doesn't deserve to have customers
April 2022 by My Dna
Rude staff behind the counter. Felt rushed. Would try to avoid if you want good customer service
January 2022 by Jan Dawson
Opening times are listed as 9.00 till 5.00 Friday.Went in to pay in a cheque at 4.30 only to find that there were no cashiers available and all the screens were pulled down. Spoke to the girl at Customer Services who told me that although the bank is open till 5.00 no cashiers are available after 4.00. I wasn't able to pay in my cheque because the girl wasn't allowed to accept it. Absolutely ridiculous that closing times state 5.00pm on a Friday yet you can't access the facilities after 4.00pm.
December 2021 by Jon Hammon
If you fancy a day off work and spending all day in a queue this is the place to go. Quicker queuing times at a theme park
July 2021 by Carol Lee
Have been a customer for years and have always received good service. Still good service even with Covid19 restrictions; good spacing between customers and hand sanitizer stations.
