November 2024 by InMyOwnWorld
Experiences using this shop vary massively!
Some days I can use it and the staff are pleasant and helpful, the security guard is friendly and I have a positive experience.
Other times staff can be... miserable? And it can be difficult to find one to help. And also there is one member of staff who repeatedly gets in the way of customers and you pretty much have to shuffle past them as they don't move out the way - same with they dump the trolly with the stuff they are stocking in the middle of the aisle and appear to expect customers to move it theirselves.
Bit disappointed the Evri machine has been cancelled.
So yeah it's okay
November 2024 by Angela Biggs
Staff are pleasant and helpful. Reminder to some staff, when people are waiting to be served, don't have long conversations with your friends about dogs.
Please stay away from the cold meats they look disgusting.
October 2024 by TheCar Guy19
Decent Tesco Express have a lot of variety.
August 2024 by Yousuf
Absolute disgusted by racially abusive behaviour I have experienced,from the minute I was in the shop I was followed around,words cant fathom it this store needs a reset from management to staff members. Needs to be looked at with the current economy you can't afford inexperienced guys like this on shop floor. No wonder retail businesses are suffering to idiots like this working.
May 2024 by Sundance Kid
Decent store for local use. Its not a very large shop floor so the stock choice is not huge but most essentials avaiable.
Its not the tidyiest store though and always feel like wanting to get out quickly. The fridge doors are always broken at the back which just is such a waste of energy.
Easy access off the road with parking at the front and the side of the store.
Being a local store the prices are a little higher than a regular supermarket store.
March 2024 by davide botta
It's not the best Tesco in Birmingham but at least they do long shifts
December 2023 by Surveen Chahal
Good parking, shelves are well stocked and long opening hours. I have used the store for years and can honestly stay that the customer service is poor. Staff stand around gossiping about customers etc. Recently, there was a disabled shopper and staff were laughing at her. This was very upsetting to see. Most of the staff are generally rude in bebaviour and get annoyed if you ask for assistance. Tesco need to retrain their staff on customer services and employ a manager who can manager staff.
December 2023 by jay matic
I just been to this Tesco again as I don't have any choice, as always every morning staff there are quite busy catching up and just pile the today?s expired products at the bottom right hand of the fresh produce fridge, no tags or reduced label, so you are paying for the same price with today?s expired products. Needs bit of good customer service is better, we are not asking for a big smile every time just, just friendly and welcoming feeling is enough. If you have time, just drive to big store in Wolverhampton road or in Capehill, vast items and way cheaper
December 2023 by Harjit Johal
Went to this tesco store today.I purchased some whole milk but needed to purchase some semi skimmed milk to but wasn't any in the chiller.so decided to pay for what I had in trolley on going to the self scan till.Noticed some semi skimmed milk by the store room.A sales assistant was standing by me so asked her saying there's no semi skimmed milk in the chiller.Before I could finish.She butted in saying we don't have any as not delivered yet.the milk was about 10 ft away from where she stood.My wife Noticed the milk said there is some semi skimmed milk right there.To which I replied leave it now.we paid for our item's put our shopping in the car.On bringing the trolley back saw same member of staff bringing the milk out for someone who asked for semi skimmed milk.on seeing me her face dropped obviously because she lied to me.So I asked her how come.Her reply its just been delivered.My reply was no it hasn't the reason I asked you before was because I had seen the milk but you said we haven't had a delivery.so I left.no apologies or nothing.
December 2023 by Aysha kyia
Really off putting when you?re in the queue and you?ve gotta listen to the guy who works there chewing on his gum, mouth open 100 mile an hour. Every shift he?s on it?s disgusting
November 2023 by Ersin Temiz
They do not load the paper required for receipt in self checkout machines. Since I was making delivery, I needed to upload the shopping receipt to the system. I had a lot of trouble regarding this issue. When I said I needed a receipt, they said there was nothing they could do and they ran out of paper.
September 2023 by Jay Jay
It's has great opening times, plenty of parking. Good choice of food. However the only big negative is the prices. They charge much more than the larger shop for a lot of there products . For the biggest supermarket in the UK, I would like to think in these difficult times to be helping its customers a bit more .
August 2023 by Samantha Cooper
It's ok if you have a club card as everything is expensive now but this store is ok for quick items if you have ran out and saves going to asda but it's lovely store and staff are friendly aswell.
March 2023 by Julie Mole
Popped in Sunday morning 8.30am to print off Evri Label and drop off parcel. Young girl who was in there was so helpful. Long dark hair. Sorry forgot to get yr name. She was a STAR. Not the nearest EVRI drop off to me. But I'll def use this shop for future. Well done. Fab customer service.
February 2023 by Julie Cass
Popped in Sunday morning 8.30am to print off Evri Label and drop off parcel. Young girl who was in there was so helpful. Long dark hair. Sorry forgot to get yr name. She was a STAR. Not the nearest EVRI drop off to me. But I'll def use this shop for future. Well done. Fab customer service.
