February 2024 by Lynn Casey
A great little shop, brought a beautiful bracelet, staff friendly and helpful and delighted with purchase
January 2024 by nandita Paul
I bought a diamond ring and size wasn?t perfect when i went next day they Said they don?t have size and i need to wait 6 week then they can give me my ring.its been 4month i Didn't get it and not sure i will get it or not.
October 2023 by Lekisha
I honestly love shopping here at Warren James but I will not be purchasing from there again for the poor service I have received today. I purchased a ring on Tuesday and went to ask to swap it today and I was refused to get it swapped due to me ?wearing the ring? & because it has ?scratches? which I find ridiculous and unfair and I was denied any form of compensation. I literally have only had this item 3/4 days and have not been able to attend the store until today.
October 2023 by Mitesh Faldu
I had amazing experience with staff member called Alisha helped me a lot with my issue?.Very helpful staff
March 2023 by sharon o toole
Excellent jewellers great prices got a lot of Lovely jewellery from here thanks again for all your help and patience??
December 2022 by Gemma Pee
Went to have a look at some earring to match a pendant I bought a few days before. Caucasian girl with blonde hair was very rude, I asked to see two pairs, she kept rolling her eyes at the colleague and wouldn?t talk to me, I took a look at the earrings but they were not what I wanted as I was about to ask to see the second pair she took existing pair from my hands, put them back ?walked away into the office with a bad attitude. I looked at the other staff member and said ?was it something I said?? In sheer disbelief?.I think she needs some customer service trainning because it was a very uncomfortable experience for me and I?m shocked that the manager hasn?t noticed her behaviour and taken further steps.
December 2022 by ghost 88 official
Great service, staff are welcoming, loads off various peices, from braclets to chains
July 2022 by Brian Hewitt
I didn't like the after care, 7weeks to repair a gold chain !!!
April 2022 by Kaz Latham
Nice shop, lady was exceptionally helpful...
January 2022 by Oscar98 Suli
Absolute SCAM! No refund policy is told on point of sale !!!! Avoid!This is the worst place to buy a jewellery, those people are rude and just trying to scam the customers. Avoid this place to buy anything otherwise you will regret.
January 2022 by James Weber
Their staff are very friendly and attentive!
April 2021 by varun garg
Good looking jewellery at a good price. I was very dissatisfied by the service today. My wife and I were in the shop for almost 10 minutes and the staff were too busy gossiping with each other to offer us help and check if we wanted to buy anything. It annoyed me so much I just walked out, but my wife liked the earrings so I went back and had to ask for service. But before the lady even got to help me, someone walked into the store and she went to help this person. I noticed that another person was offered immediate assistance upon walking in, making me wonder why we had recieved such different treatment.
April 2021 by Alex Ashton
Staff were very polite & helpful, reasonable prices & we will be shopping there again
April 2021 by Ashley Sherrington
Went in the to do some Christmas shopping i need a bit of help to of the staff they didn't wanted to know so that's why they are only getting one star
September 2020 by Manel Mina koussa
Nice jewelleries, raisonnable prices and helpful staff ??
