January 2023 by Stephen Bronk
The 2 stars is for the office staff, as for the delivery drivers they are not worth the skin their in......
January 2023 by Darren Aston
The ladies in the office are very professional and polite do there best to help
January 2023 by Steven Beckford
Friendly staff who go out their way to help unload
January 2023 by john
Worse place to use, reviews on this place don't seem real due to how bad they are, damaged items, late and drivers that say attempted delivery yet are miles from your address, why parcel force uses this depot i don't know as workers are lazy and i've seen a few parked up opening parcels, can't be trusted and the depot refuse to sort any complaints out.Over 20 parcels this year and i've had to have 16 replaced and i've had to pick all of them up as drivers are useless, cheap labor don't always mean good service.
January 2022 by Abbie Cooper
Very bad company working for them, my partner worked there total 2 days (week in hand for the 2 days) 2nd day he went to work he was throwing up everywhere in their toilets and the manager martin said if your going home don?t come back! I don?t employ people like that. Very rude you don?t feel well and you get sacked!! No wonder there hiring employees like no tomorrow no interview or anything causes they're a bad company and there struggling to get people to work for them. I mean look at the reviews they?ve got says it all.
January 2022 by Sue Chirwa
Very difficult to talk to anyone on the phone as everything is automated. I went to depot in person and was able to collect my parcel
January 2022 by laughincloud
Awful service. Terrible communication.I have waited in for two parcels from this company on two separate occasions. Neither has made it to my doorstep..
January 2021 by The Curryholic
Hopeless, so slow that I am wondering if they have broken up for Christmas.
January 2021 by Andy Pine
Don't like malls
January 2021 by Ian Johnson
Can't believe they're still in business.. A shocking, joke of a service. Two weeks after the scheduled delivery date. (I thought I would allow for xmas & covid delays). I phoned them for an update and they claimed the house number was missing, so I checked with the sender and it wasn't missing. I phoned them again to dispute their claim and gave them the house number. I was told it would be delivered next day or day after at latest . Seven days later it was still showing as 'In Depot' . I phoned again and was told it hadn't been scanned for any update for at least four days, and she didn't even know if it was at the depot... Utter Rubbish courier.
January 2021 by leroy oliver
Absolutely shocking calamity of errors DHL couldn't even find there own Depot if they tried 1 month and my parcel hasn't been delivered they deliver when I'm at work but never when I'm home they leave no contact or phone you an they send it to a depot which is 9 miles away for u to go an pick up but if you never rang them you wouldn't know its there so u cud potentially lose your item to the lost world for what INCOMPETENCE?? I've news for you DHL in ROYAL MAIL I TRUST??
January 2021 by david cooper
Shocking delivery service.Every time you are involved in delivering my mail it goes wrong.Drivers claim they been at address but are just o lazy to get up the stairs.CCTV footage proves that they look at the tower block and just drive off and claim they been there
January 2021 by Daniel Mosedale
Staff went out of their way to let me collect my package early. Steph was very helpful, awesome service!
January 2020 by Andy Scott
Easy to find, used Google maps, staff helpful and friendly
January 2020 by Maria Moseley
Absolutely rubbish service