March 2024 by Martin Louden
Food & drinks: Good full English breakfast and quality coffee
March 2024 by Framax UK LTD
We are trying to clear some issue with amounts paid and related invoices.Which is the correct way to contact you to receive some assistance ?The issue we have is that the customer has paid the rooms in cash while meals deals had been paid by our technicians in 3 separate occasions but had been unable to request the related fiscal documentation due to some issue with the newly installed software.Can anyone help ?
March 2024 by Adrian Turner
Typical Premier Inn but made us wait until after 3 to check in or pay extra.Even worked it to the minute.
February 2024 by Charles Gowler
Lovely members of staff and the bar staff was really polite and friendly I was in premier for 3 weeks working close by at the hospital putting a new floor in and the staff had a laugh with us most nights I can not complain about them but WiFi could of done with improvement that's
February 2024 by Natalie Nicholls
Love this hotel have stayed here many times ??
February 2024 by john hopson
Called in for food. Excellent customer service and lovely food.
February 2024 by Quicksnipez2011
I would like to say how lovely and helpful all the staff are here, I was staying for a business trip and the food, the room and the people were great, big thanks to Debbie on reception and the bar staff they were very bubbly and informative, had a good chat with the bar stuff did everything with a massive smile and nothing was too much for them.I don't stay in hotels often infact 3 times in total and the previous 2 visits to other places have been really quite bad but this was great and I would highly recommend!Please pass this praise onto the members of staff!
February 2024 by Charity Musonza
Staff excellent ,place great would recomment it my stay was
January 2024 by Dale
The room was damp, the air con only added to that. Couldnt open the window as the kitchen staff below were playing very loud drum and bass music all night. Reception didn't care when I told them. Speaking to colleagues they had a similar experience so I'd avoid here.
January 2024 by Andy Potter
great buffet
December 2023 by Dave Hyse
Food & drinks: Very good food
December 2023 by Rita Worton
Like it here, it's local, food is ok especially with
October 2023 by Margaret Tilford
Very nice place to stay. Friendly welcoming helpful staff. We had a great
September 2023 by John Tennant
Prefer to help myself to breakfast on the usual buffet style but you have to order off the menu here and then you dont get asked again if you'd like more. There's a delay in ordering and being served your food however, food was hot and freshly cooked.Rooms: Rooms at all three Premier Inns on this trip felt like we were the first to use them. Very clean and completely comfortable. Two armchairs would have been nice to just sit and read for an hour before bed but there's an upright chair in the corner l guess if you want to sit at the desk thing but no where for my wife other than then bed. So two comfy chairs and a small table for tea and cake would have been perfect.Walkability: Restuarant was in the same complex. Very conveinient as l'm on crutches!Food & drinks: Bar was a little expensive. No Doombar on draught an any location over the last five days. One venue had bottled but its not the same.
September 2023 by Crazyladyonscooter
Went exploring Cadbury world and Dudley castle and zoo this hotel. Was located perfectly staff wonderful hotel it was spotless and staff friendly and welcoming I'm severely disabled and they were always checking on me beefeater staff so friendly and helpful and food was value for money we purchased the breakfast and evening meal package lots of choice had a wonderful stay would definitely stay again
