November 2023 by Chris Bennett
Only reason I gave it a 3star, Is because of the couple of team we interacted with,not the few team who were off duty just walking in and out of kitchen area constantly. a few problems, coke syrup gone, they changed it, to then we noticed the new cokes were flat. Food was more a temperature I would feed my baby so pretty cold, also I ordered fries with my chicken and ribs but they brought out chunky chips. Couldn't be bothered to complain again. So we ate what we could and left.
November 2023 by Susan Bredbere
Please say thank you to Hannah Booth, NinaHoward and Adam Cook for their professionalism, customer skill and especially their sense of humour in making our stay at the Premier Inn an exceptionally enjoyable experience. It was especially nice to see how the team work ethic shone through and their humour appreciated by more than just the two of us.Thank you to you allBruce and Susan x
October 2023 by Alison Round
Last minute booking as we had a voucher for 30%. Best steak I've had out for a long time, real fresh onion rings instead if usual frozen rubbish, and a decent sized portion too, really enjoyed it and our server Hannah was so upbeat and happy, you couldn't help but be in a happy mood. Thank you for a lovely evening all around.
September 2023 by Ian Carpenter
Really great service and good portions of tasty pub food. My partner has some intolerances to gluten, milk and eggs and the team were really accommodating and the allergy menu was really helpful. Would definitely recommend if you need gluten free, dairy free or egg free meals. The vegan ice cream was amazing and better than the normal dairy one that I had.Vegetarian options: Plenty of vegetarian options and the team were really helpful in accommodating requirementsDietary restrictions: Really helpful for gluten, milk and egg intolerances. The vegan ice cream was amazing
August 2023 by hale z
We enjoyed a wonderful meal with our children. Everything was cooked to perfection and the service was amazing. It was a little slow at times but I think they were short on staff and extremely busy. My only issue would be with the overall bill- cocktails were 2for £10 and I don't think this was deducted. Also, we used a blue light card and should've have received 25%discount on food, but again, I don't think this was calculated properly.The food is a little pricey here but overall, I think it is worth it. All meals were delicious and the pub itself is clean and tidy.Kid-friendliness: Nice little colouring sheet and crayons for our children.Parking: Remember to put your reg number in for free parking (up to 3 hours).
August 2023 by Chris Durham
Booked a table, refused a table. Why bother booking.The staff I have dealt with have a horrific attitude, if you don?t like your job just quit rather than making others suffer.Ran out of Stella Tuesday.Waited over 26 mins for a drink order on Tuesday. Collected it from the bar myself because the staff seem overwhelmed and stressed.Then get told we have to wait 10 mins before we can order food.Please save yourself the hassle and eat elsewhere.
August 2023 by Rachel
Went out for a meal a couple of weeks ago here. Had really tasty food that arrived in good time, everyone enjoyed their meals and drinks. Me and my sister both had the chicken burger which was so delicious, they have a build your own burger which is great and means everyone can have exactly what they want on their burger. The desserts were also presented really nicely and had a wide range of options.Incredible service also, everyone was really nice and accommodating!
August 2023 by connor hooper
Come for lunch with my girlfriend. Starters we had wings and mushrooms they were good.Mains fish and chips with peas. The batter on the Fish was oily. I understand it?s been fried but it clearly wasn?t left to drip the oil.The fish itself was rubbery and was clearly cooked from frozen.To make it taste better I thought I?d add some more vinegar but that had been watered down that much it was drinkable.Chips were nice.Some of the peas were a little tough.Desert we had the caramel apple Betty. Don?t get it. Soggy, tasteless and cremated.Credit where credit is due lovely staff and place but food is letting them down. But you get what you pay for.(Photo is of the vinegar)
July 2023 by Stephen Norwood
First time we have been to a Beefeater for about 20 years. A little disappointed in the restaurant. Not as posh as they used to be. However, the meals were very good. We both had pork ribs and chicken. It was a good portion and hot and tasty. For desert we had cheesecake and ice cream with berries. Again delicious. The bar people were very efficient but overworked. More staff needed to help queues.
July 2023 by Stephen Rice
Not the first time we've been , when we visit the local black country museum and have a nose around we stay at the premier inn that's attached to this beefeater . As usual we had breakfast and because of health reasons we can only have the continental , very nice . Sometimes we stay for lunch and the food is always well cooked and presented . The evening meals are nicely done and we stop there if we're in the area . The staff are generally social and , if they have time , you can get bits of local history from them . We were served by Hannah R , on this occasion and she was nice enough to spend part of her break telling us about the local area . It's the staff as much as the service that brings us back . Give it a try , smile at the staff they're working their socks off . We'll be there again . No doubt .
July 2023 by Jason Blakeway
First time with my fiancé, to which the person behind the bar was profoundly rude with her brash and intimidating attitude. She was pouring drinks without asking our orders and 'presuming' we wanted the same. I rarely moan and this is difficult to do, but I won't be returning.
July 2023 by kerry mcdermott
Great menu. Service and staff great. Second time visit. Would definitely recommend
July 2023 by Sue
If I could give this place more than 5? I would. From the moment we stepped into the restaurant we were looked after. The service by Shannon was excellent. The food was amazing. Steak cooked to perfection and the chocolate brownie was absolutely yummy ? . Great overall service and air conditioning was a welcome bonus. Highly recommended.
July 2023 by john franks
Been a long time since going there last time probably never going again after last night. Very overrated very overpriced certainly need to get staff that look like they enjoy the job or a manager who knows how to show them. Shouldn't have gone again. We should have gone out upon going in no organisation . Had a voucher for 30 per cent off food as from now I will be unsubscribed.
June 2023 by Karen Jones
Staff are friendly enough just not many waitresses on to cover whole floor when we visited. Food was as expected, you get what you pay for.
