February 2024 by The happy loner
This store is not scanning ebay click and collect items and making me look an idiot when I then contact the seller to say the item hasn't been delivered for them to show me proof that it has been delivered. Twice this has happened. I was able to go down on 10th Feb to collect an item that wasn't even scanned and I was told by the guy it was just proped up on the floor in the corner with things covering it. Previously the night before I phoned the store after the seller sent me a pic of the item being sent to the store and showing that it was delivered I spoke to someone called Charmaine who works at this spar and she didn't seem one bit bothered and said they had nothing at the store for me. Today, 13th Feb I have messaged another ebay seller to ask where my other item is and they got back to me with a picture of it being handed in to this spar on the 8th Feb. I would avoid this store all together for click and collect as they can't do the job correctly, either that or they are trying to steal the items
February 2024 by George George
Very nice
January 2024 by Jessica Louise
Prices are over priced , and services are a disgrace
April 2023 by Teresa Jones
Friendly staff also willing to help
April 2023 by Thomas
A nice little shop in the mighty kingdom of Russell Hall ran by mel the owner of Russell Hall Castle legends say there is a dungeon here
April 2023 by Blake Westwood
Nice area but too expensive and too many people hang around for over 20minutes but overall a good place
April 2023 by Teresa Jones (TRIX)
Friendly staff also willing to help
January 2023 by Biggen Wallace
Prices are stupid and service is poor.Standing in a queue for nearly 20 minutes as they had 1 lady on 1 till and that was it. About 8 of us in the queue waiting for near 20 minutes whilst she was trying to deal with a parcel.Then finally get served and get charged 15p for a ripped bag that only holds half of what I bought. Yeah I'll just juggle everything else, thanks.Need more people on the tills the queues are always the same
December 2022 by Paul Harrison
Good food nice people
April 2022 by Adam Browning
My mother in law collapsed in this Spar and hit her head on the counter, she was very unwell. The staff were very kind, looked after her and called an ambulance. I felt they went over and above to help her ?
January 2022 by Lee A Jones
Staff are good some not soo good but improving hopefully the one lady is kinda rude but hopfully she will improve as a Karen won't do on Russell's Hall eastate the male staff are really helpful and and ready to help good stuff at reasonable prices
December 2021 by Jas Singh
Always a good welcome for local residents. Haven't had a bad experience in the 6+ years of visiting. Good choice of products but a bit more expensive on certain items.
July 2021 by Jermaine Patterson
Good staff here and good shop
September 2020 by Derek pugh Pugh
Staff always friendly. Buy my newspaper from here. Service with a smile. ??
June 2019 by Umbrella Dog
Friendly staff, lovely supermarket ??