September 2021 by Beth K
Decent sized store with quite a good sale section. Great to have the changing rooms back open again!
August 2021 by Caroline Jenkins
Great selection of clothes to choose from and usually some bargains too. Not always a lot of space for a baby buggy though
August 2021 by Muhammad Kabeer
Big store in merry Hill shopping centre
July 2021 by Tracey Wilkes
Nice up to date clothes. The sale's assistant was a lovely lady most pleasant ?
July 2021 by Samantha Knott
Friendly helpful staff...lots of choice in store.
June 2021 by Sian Bufton
Very disappointed. Not enough shoes etc for women. Customer service was awful. They couldn't even check to see if items were in stock in store or any information about stock. Even saw people without masks trying t-shirts on over their clothes in the shop.
June 2021 by Roger Webb
Went in there to use a voucher I was given, disappointed to see there was no mens section in store.
May 2021 by Ann Peace
First time going into this new luck at merry hill, staff very polite and helpful I found everything i wanted clothes wise also my husband found exactly what he was after clothes wise aswell we will be definitely be going there again.
September 2019 by Brigitte Payne
I love New Look. I shop there for shoes and boots and sandals. There styles are always good and comfort too. I love it when they put on sales. You can guarantee I always buy something very nice.
August 2019 by Karina Hall
The staff are second to none in helping you out if you need a different size or item etc... Its a shame that the quality isn't great but you just can't complain for the price especially if the item is in the sale. Keep up the good work girls
August 2019 by Trevis Paul
Lauren B was polite and respectful and very helpful
July 2019 by Suzie Beet
I'm not keen on the layout of the shop. The staff are always friendly and helpful and they are quick at serving customers as the queues can get big.
June 2019 by motomori Peters
Good customer service with good range of clothes. My teenage daughter loved it.
June 2019 by toni pedley
Love new look. Myself and my daughter shop here
May 2019 by Pearl Walker
I brought a pair of black shoes in kitten heel. Ordered them on line through New look in Merry Hill. They came with in 2 days and I collected them from the New Look store in Merry Hill. I am very pleased with my shoes they fit perfectly as I always need to have wide fit. I will definitely shop there again
