October 2023 by sue green
Went to the Dudley branch yesterday, my daughter had opened an account on line but something wasn't right. They found out what was wrong and sorted it out. Then Ivelina was brilliant. She helped my daughter to transfer her CTF over and then helped her to open a savings account. Nothing was to much trouble for her she was really helpful and friendly. All this was done without having to make an appointment either. Thank you so much.
May 2023 by hafsa janjua
No good staff on the the phone banking
January 2023 by Robert Smith
staff very friendly and now bank better arranged after refit
December 2022 by Rolo Bart
you have to wait a long time for it to be accepted
December 2022 by Napoleon Dynamite
Have been with this branch (when it was Midland) since 1965. Lovely staff all through the years. I will be glad when the ?sprucing up? is finished and that it will not close and be turned into flats!
October 2022 by Nurul Vids
Some raisist people work there , never go again and I will close my account from HSBC
August 2022 by David Cookson
We were helped by a staff member called Soni at the Dudley branch and she was absolutely superb - really knowledgeable, helpful and great attitude. Very impressed and this has secured our HSBC custom for some years to come!
November 2021 by yvonne Houlston
My husband was helped today by a lady called Claire leadbeater, she was very professional very informative excellent service provided she is an asset to any company thank youMr and Mrs G Houlston
October 2021 by Sarah J E Botrel
The lady who helped my mum this afternoon at Dudley high street branch was extremely polite and helpful.
July 2021 by carol pearce
I have always had a positive experience with the staff. They are friendly, helpful and courteous. Well done to the hsbc staff on your customer service. Please stay safe
July 2021 by Ihjaaz Ahmed
Staff at the branch are the best. Excellent customer service and very helpful. Nothing is too much trouble.
September 2020 by Paul Bryant
These people always make you feel welcome... you went in.. Hello... You leaving ? ? bye.. ??
July 2020 by Anne Wassell
Been up twice while we were in Lockdown not very helpful at all.
September 2019 by Patricia Stait
Went to pay money in today and was served by an extremely stroppy and rude young lady. I think some training in customer service is definitely in order here.
March 2019 by Sarah-Anne Fitzsimmons
Always friendly, efficient.
