March 2024 by Pulkit Patel
Good service and very supportive services and staff are very helpful
March 2024 by tracy baker
You definitely don?t get the service you pay for with this company, we paid for 4 x 30 minute companion visits for our mom she never ever got 30 minutes, one or two of the carers were nice but not all, we were there a few times when they arrived and actually they only stayed literally a few minutes, they sit in their car outside the house for ages before they decide to come in, and when they do come in they say hello ask if you want anything then just leave, they DO NOT sit and talk with the client, I was often finding my moms medication on the floor or on the sofa they did not watch and make sure she had taken it properly.Messages to the office from us were very often not passed on.I would definitely not recommend this company.
March 2024 by Joshua Masimbaashe Sibanda
Did my work placement for college and I had a great experience. The staff were helpful and guided me throughout the whole placement. Great staff and would highly recommend!
January 2024 by Leighanne Clayton
I have worked at diamond for a few years, they are very supportive. Always helpful. Working hours are always available for staff. Very good company to work for.
December 2023 by Rob Flood
I have nothing but praise for the care that Mom has received and continuing to receive from Diamond, the carers are so good and extremely helpful. I could not recommend Diamond highly enough and I would have no hesitation in recommending the company to friends and family. Great care and excellent all round, thanks very much.
October 2023 by Amaan Khalid
Great Company to work for!! I have worked for Diamond for 5 years and have been supported so well! Thank you!!
October 2023 by Paul Hipwood
Irene celebrated her 99th birthday in September, a few days later she was admitted to hospital. After a stay of 7 days she was discharged from hospital with a palliative care package. Diamond Home Care Dudley provided the carers. Initially they visited and did a risk assessment and checked what care was required. We downloaded an android app which allowed us to see the care given each visit and any comments or concerns left by the carers.They then arranged four care visits per day. We had the same two carers for the first three slots and another two carers to settle Irene down for the night. We were told the approximate time of each visit and they were always on time.When we had to contact the Head Office they were all very helpful and caring.All the carers were wonderful, they showed great tenderness and sympathy. Irene was very tender and needed to be moved with great care. They constantly talked to her and allowed her to keep her dignity as much as possible. It was a very trying time for all the family but the carers made a great difference to her final days. They never left without making sure that there was nothing else they could do.So we would like to thank everyone for their great service.
October 2023 by Shannon Gibbo
Amazing company!!!!
July 2023 by Nabila Kauser
I used for work for Diamond home care started in 2018, worked for 4 or more years with them. The management in sandwell company are brilliant especially Kelly, she has also supported and helped me when needed and always went out her way for me. The services users were wonderful people, I enjoyed looking after elderly people and it was a rewarding job because I knew I was making a difference in their lives by talking to them also as sometimes we the carers were the only people they say daily basis. I do miss my service users and Kelly and I hope they are well. I did not leave because they company was bad which they aren't as I have no regrets working for them due to my reasons I had left. Once again thank you Kelly for everything you have done for me and diamonds for giving me an opportunity to work there, I know you wanted me to stay but i couldn't. Thank you so much for everything.
April 2023 by Robin Law
What can I say about this company I'm not going in to detail about the care my friend received and I use care VERY loosely if you want your loved ones / friends to be taken care of PLEASE DO NOT USE THE COMPANY they are BULLYS I would not let them look after an artificial pot plant . I BEG YOU DO NOT USE DIMAMOND HOME CARE THERE THE PITS
April 2023 by Karen Skidmore
Words fail me failings start at the top. My ex husband's carers are pitiful they refuse to put a night bag on his catheter. Leave wet bedding by his bed to be washed by the family. Feed him pot noodles or a soup for a meal when he has a freezer full of meals. They have a duty of care and are paid for a 30 minute slot when we check the camera which was installed to check his well being he's lucky if they are there for 10 minutes. Do they even pocess qualifications.
April 2023 by Mandy Curtis
Absolutely disgusting care and no acknowledgement from management that they are at fault but if you ask them they will send you a email to get the link for their app !!!!! They don't tell you that you need this app but the only log as to when and what they do in a visit is on the app!¡!!! Anyone being discharged from hospital please make sure you ask for the app and good luck
November 2022 by Julie Pritchard
Fantastic company
July 2022 by Amelia Atraskevic
Honestly terrible place my mum worked there they overworked her so much we only got 4 hours of sleep everyday and got into an accident provided no support to her and after my mum left a lot of the people who worked with her have messaged her saying thank good for leaving and that the workplace is toxic terrible !!!!!!
May 2022 by Shanila Mounir
What a joke of a company.
