Department Stores in Dudley, West Midlands

“A great store with lots to offer. Reason for the visit is even though you have the next unlimited that you pay 22 per year for free delivery you now get charged 2.50 for every return which is so frustrating! so now I have to return to the store as I refuse to be charged to return when I'm already paying a premium to get free delivery most online retailers charge 9.99 a year. Sorry Next I've cancelled the next unlimited and probably won't be ordering much from you in the future.”

“We recently ordered mens suits for our wedding ,once they were ordered the jackets arrived but the trousers were delayed beyond the 28 days we had to return the jackets . We also decided we needed two more of the suits but we’re struggling to order on line . We went into store at the Merry Hill Centre . We had a shop assistant called Racheal . She was amazing . She sorted everything out for us with the back order . Trousers arrived perfect match to jackets ,she also told me when next available stock was due . She then contacted us to say stock was now showing on line . We ordered and managed to get what we needed . Racheal was first class sales assistant . She went above and beyond what we expected . Thank you”

“I would like to say thank you to Stacey at the merry hill store, she went the extra mile to help my wife carry a television to the car, as I am disabled and couldn't manage it, thank you Stacey. ?”