ATMs in Dudley, West Midlands

“Went to the Dudley branch yesterday, my daughter had opened an account on line but something wasn't right. They found out what was wrong and sorted it out. Then Ivelina was brilliant. She helped my daughter to transfer her CTF over and then helped her to open a savings account. Nothing was to much trouble for her she was really helpful and friendly. All this was done without having to make an appointment either. Thank you so much.”

“Last year in October I went in this branch to put some money in an investment account never been in before service was really good. A year as past so my investment needed sorting out again, I went in last week to get things sorted and to get help with there online app, service was great but we had trubble trying to get the app to work, so my online code came in the post tried it. No luck, so back in today get help, the same lady was there so I went though it with her and her colleague but still no luck, then the lady said let try again. All went through with her help. What a great experience I had, the service was brilliant, I felt such a valued customer. Nothing was rushed I can't thank the young lady enough, and service with a smile too. What an asset she is to the company. So thanks again from me.....”

“This bank is the best in the country I had a brain tumour myself they were so understanding with my situation there was one lady who phoned me every month for about 12 months Purley just to see if I was OK thanks santander.”

“very welcoming staff .. i always use this station.. the only thing is the car wash not working from long time needed to be fixed but except that everything is great”

“Fantastic customer service with a massive shout out to Karen who always has the time and patience to help sort out my POA.
The problem was not this from this branch or any of Sarah and her teams making but they took the time to help me and rectified it.
5 star service and a huge thank you to Karen.”

“I wanted to take a moment to commend Jane for her exceptional customer service. Every time I visit the ASDA store, she is always there with a friendly smile and a willingness to help. Her positive attitude is infectious and truly brightens up my day. Jane is a valuable asset to your team and deserves recognition for her outstanding work.

Thank you for having such a wonderful employee.”

“First time at this branch. Walked in and first impressions weren't great.. couple of staff members appearing to have a meeting out in the open, only one person behind a cashiers desk despite there being 5 windows and one person behind the customer services desk with about 5 people queuing.... But first impressions can be misleading.

There was plenty of space for my pregnant wife to take a seat whilst I waited in queue.

A member of staff came out and made her way along the front of the queue asking people what they were in for and directing them as necessary - it seems the lady on the service desk was helping a customer out with something that was taking a while.

What appeared to be a manager also made his way along the queue apologising for the delay.

I was directed to the cashiers desk for my query. The lady there was very helpful and my query resolved promptly.

Overall a pleasant experience once the nature of the cause of the queues was transparent.”

“I must say I love going to Sedgley asda the staff there are so helpful nothing is too much trouble on times I have had to ask for help and all the staff that I have spoken to are so happy to help today I was at self scan and needed help but the lady had gone to take the baskets out so the lady on the first check out got off her seat and came to help what a nice thing to do like I say staff that I have needed are happy to help I didn't even had to ask on this occasion she just done off her own back so thank u so much”

“I think this co op is rude and have no manners! Walked into the shop today and did my shopping well I didn’t have enough when I come to the till and I said to the women if I haven’t got enough can I take some things off please and she replied with yes if it will let me, well anyway she then said to me that it won’t let me For god sake I will have to take it all of and redo it all again and then she asked me a personal question asking how much I hand i my bank account I told her I will check the account balance but after she spoke to me in that kind off manner I left the shopping at her till and walked off”