January 2024 by Emma Driver
Mitchell was so helpful at your Merry Hill store, thanks so much!
October 2023 by Danny
Customer service is terrible. Staff are so miserable not one smile in the place!
October 2023 by Aaron Kitson
Hi I went to Argos a couple of days ago to purchase a stair gate for my son, when I arrived home to install the stair gate I realised that the box had already been previously opened and used as the box was very damaged and all the small parts inside were scattered around the inside of the box instead of the plastic bag they were supposed to be, I think it is ridiculous that I have been charged full price for a used product. I will not be using this store again.
October 2023 by Glad Launchbury
This shop is next to a cafe which is called upset daisy and every time l go to merry hill l go in it by bysells everything for crafter
August 2023 by ARS
Absolutely disgusting service at merry Hill argos store. The manager was rude quoted a policy which she did not understand herself. Explained this to her and she continued with the same bad attitude. Absolutely appalling service. How do they hire such incompetent people with no.people.skills
August 2023 by Ireneusz ch
I do not recommend shopping on this chain off stores. They do not take responsibility for the quality off the products sold, which causes frequent rejection off the warranty .
August 2023 by Nicola Maiden
Absolutely disgustied bought a shark hoover less than a month ago wanted a replacement as a piece had broken of the product and the manager was going to refuse to exchange
August 2023 by Muhammad Muhadis
It has 90\100 every thing and easy to pay get and go.
August 2023 by c P
Absolutely disgusted by the service I had tonight. I spend about £500 a week kitting out flats from Argos. I'm over 40 and was demanded by Rob...I would need ID for a pizza wheel "by law" he may be on the autistic spectrum but that's not my fault to be totally humiliated.
July 2023 by Ian Owen
Ordered in store a 65 inch television and a sound bar for delivery .Sound bar got delivered but no TV.Phoned and went into store to be told they had no such reference number on there system.Still trying to get a refund now. Shambles!!!
June 2023 by Adrian Baggott
I would like to say thank you to Stacey at the merry hill store, she went the extra mile to help my wife carry a television to the car, as I am disabled and couldn't manage it, thank you Stacey. ?
April 2023 by Tracey Aston
Really good customer service today from Jo @Merry hill store , helped me to find my lost receipt on the Argos system, sent it to my email and exchanged my broken airfryer with a great smile , a lovely attitude and a real credit to your store ?Thank you Jo for all your help
April 2023 by TDM
Rude and unprofessional staff. Tried to return an item under warranty and a young guy went into the back with my item. Returned 1 minute later laughing with other staff members and tried to say it was accidental damage. Left after clearly pointing out it was a manufacturer fault. Fast forward a week I contacted the manufacturer and they sent out a replacement straight away. Wouldn't buy anything from them again as the warranty isn't worth the paper it's written on.
March 2023 by GG
SHARON HYMAN & TARA YOU ARE BOTH THE RUDEST,INCONSIDERATE, UNPROFESSIONAL SMALL MINDED PEOPLE. BOTH DONT KNOW HOW TO DEAL WITH CUSTOMERS AND SHOUT AT THEM. CANNOT STAND BEING TOLD THE TRUTH AND IGNORE YOUR WISHES. HAD TO REPORT BOTH TO HEAD OFFICE AND IF YOU HAVE ANY ISSUES MAKE SURE YOU REPORT THEM TO HEAD OFFICE AS THEY ARE A DISGRACE TO THIS STORE. SHOULD NEVER BE ALLOWED TO WORK IN CUSTOMER SERVICE IF YOU ARE GOING TO STAND BEHIND COUNTER WHISPERING YOU WISH YOU WASNT WORKING, DISGUSTING ATTITUDE.
February 2023 by Sorina M
Fantastic service provided by the Merry Hill team, ordered and was zble to collect product straight away. Argos staff were very friendly, welcoming, professional. A lovely lady from the collection point called Jo was very kind and offered herself to carry my product to the car park as it was a big heavy box, as i was unable due to being heavily pregnant, that shows how much kindness and empathy staff provide, and they're ready to go thd extra mile for their customers.5+ star service, truly recommend them!
