September 2023 by David Timmins
Painful experience. Russell?s Hall hospital had sent my prescription to this pharmacy. The woman, who was absolutely clueless went to see if they?d received my prescription. It seemed they were having problems finding it. Eventually after 10 minutes of standing at the counter, the same colleague approached me and asked me I was being served. I answered ?yes, by you?. She appeared shocked and said ?oh yes, please come back in 20 minutes?. Please employ competent staff when it comes to something that is important!
September 2023 by Tracy Mullen
Called a few days ago to see if they had antibiotics that my daughter was struggling to get elsewhere. Pharmacist was very helpful and got the antibiotics we needed. Only complaint is they are very slow serving and staff look so miserable
September 2023 by Jen Griffiths
Nikki the pharmacist at Fox Street Cradley,, very professional and efficient. Flu jab and all the relevant information received with ease.
August 2023 by Jill Aldridge
Disgraceful! If I could give this pharmacy minus 10 I would! I am a pensioner. They refused to dispense a prescription on the grounds it was too costly! They gave me an alternative which made me sick & when I told them this, they said I would have to ask my GP to prescribe the exact named product. I did this & my GP sent through a new prescription which they still refused to dispense on the grounds of cost. Tesco is a multi million pound business & I think they are a disgrace. I will not be using their pharmacy or their store again! Also the pharmacy staff are rude & unhelpful.
August 2023 by jason willetts
I'd avoid this pharmacy wherever possible, some of the staff here are downright rude and unhelpful
April 2023 by Jackie Turner
I have had to put a 1 star rating as I was unable to put a minus. I went here to get my father some pain relief when discharged from hospital. The "lady" behind the counter with shoulder length brown hair and glasses who looks like a scooby door character was the most obnoxious person I have ever encountered. My father is suffering from cancer and has a pacemaker and when I asked for pain relief she curled her lip scoffing me. I literally had to walk away, I've never met anyone with such an attitude who deals with the public. An absolute disgrace
March 2023 by Margaret Rock
Absolutely awful, I stood waiting for about 10 mins,and was served by the most rudest person,l will never go there again complete waste of time
February 2023 by EA Newton
Terrible attitude on the phone. Rude and abrupt then the woman puts the phone down - dreadful
December 2022 by C J Xx
Went into pick up my prescription today to be served by the most pow faced person I?ve ever come across! The woman with the long brown hair and glasses, looks around 50 years old, practically through my prescription at me! That?s me ordering my prescription from another pharmacy, she?s well out of order, needs a course in customer service.
October 2022 by Lee Shaw
Do not even deserve a 1 star review! Never have your prescription in stock attitude of the staff is appalling that is when they can be bothered to open up on time... advice is to avoid and go to a smaller more professional pharmacy....
September 2022 by Bruce Brander
Was very good. They had a good team but now the regular pharmacists have gone. Apparently Tesco are now using agency Muppets (my opinion), they must be cheaper. In my opinion Tesco's are saving money by giving customers an inferior service. I personally would not want to rely on these agency pharmacists for medical advice.
July 2022 by Susan Washington
I called in yesterday to collect my husband prescription. I was told mine wasn't ready which was fine . I went back today to be told by the pharmist my was not still not ready and she pointed at tub and said yours is the tub waiting. I have a chest infection Disgusting
June 2022 by Matt Tullett
Never answer the phone, staff are rude and always look put out. Also eating while handling prescriptions completely unprofessional
June 2022 by Ryan Hunt-lawrence
Doesn't matter who serves you they're always pleasant and happy to help
March 2022 by Tabz Tariq
Worse pharmacy ever been to! Staff was so moody! And have no knowledge at all of what I was asking for! They can't do minor aliment scheme on a Sunday simply because they can't be bothered to fill in the paper work.. very disappointed!
