February 2024 by sam turner
Terrible was meant to have my son's prescription ready yesterday been today and they still haven't got it ready when I asked the staff they was whispering to each and laughing at me thinking it's funny. service is shocking need to re order it now with another doctor just so my son can have his antibiotics. This place needs shutting down or needs to be sorted out my son could get worse in his health just because they are incompetent of there job!
February 2024 by emma fellows
Terrible service! Rude more interested In money then what is best for customers!
February 2024 by Clare Murphy
Spend hours ringing them as they never answer phone, staff get defensive when you ask why they haven't got items in stock especially items like inhalers. They are rude and lazy. Even when you call or go in the day before and ask them to get the medication ready to collect they say they will and don't so you end up waiting in excess of 15 minutes. Never open on time. May as well use the one in tesco.
January 2024 by Amanda Caddick
I found this pharmacy to be incompetent and dangerous due to twice they have lost my control drug prescription is there a black hole where they disappear loads of staff but not one of them know what they are doing they don't seem to be bothered or even care we order medication because we need them not just for fun and obviously I've not got any better to do with my time old hill chemst
January 2024 by Amber Potter
Claims to be open 365 days a year however isn?t. Tried to visit on NYD and is closed.
November 2023 by Janet Crook
Went here for a vaccination. Very good fast service, massive waiting area, plenty of free street parking. pharmacy and shop well stocked.
November 2023 by Vivien Kendrick
Never have prescriptions ready on time
October 2023 by karen heard
Fantastic service, was really worried about my prescription, sorted out with ease, a big thank you to Bisma.
October 2023 by Spanner Man
5 stars based on the opening hours.Travelled from Kidderminster on a late Sunday night to get an urgent prescription. Open til 2300 on a Sunday - outstanding !!Thank you :-)
October 2023 by Randall Shergill
"we will give you 3 PACKETS of Setraline to last you, then you will have to contact your GP"Packets...I'm also blaming this on 111. But I don't know where to leave a 111 review so now this pharmacy will take the hit for a bad review.??????
August 2023 by Wendy Baker
Worst chemist in old hill
July 2023 by Spiderweb Hollow
When the pharmacist refuses your contraception pill that you have been taking for 16 years because the doctor issued 28 instead of 21 pills - it?s always been 28 as this particular pill has no breaks. They obviously don?t know their medications - they refused to dispense my prescription and told me I had to go back to the doctors to get the number changed!! What even is this pharmacy? The doctors surgery actually thought this was mad and o hit my prescription somewhere else- a funny story for the people who know what they are doing! Avoid this absolute mess
June 2023 by Ghulam Farid
Came in on a Sunday morning for antibiotics for my son but they didn't have it in stock. This girl told me to call 111 & get a replacement (didn't tell me which replacement) So I called and got a replacement prescription, but again they didn't have the second item in stock. Luckily I spoke to Ismail on the third go, he apologized on behalf of the girl and he gave me a full list of what they had available for my son's condition, so I could suggest them to 111. Luckily got it sorted in the end thanks to the pharmacist ?? helpful considering they were pretty much the only pharmacy open leading up to the bank holiday.
May 2023 by xxhbee _
Spoke to the pharmacist Ismail today for some advice & help sorting out my prescription worries due to the bank holiday. He went above & beyond to help, great service.
April 2023 by Jacqueline Emery
I forgot to order a medication that I needed for a nurse appointment today gp surgery ordered it yesterday and I phoned the pharmacy this morning (as they usually deliver for me) and said I'd pick it up as its next to gp surgery just before my appointment. Spoke to a lovely lady. 12.30pm and its been delivered bless them thank you so much its very much appreciated xx
