November 2023 by Philip Clark
I always love a costa I've never had a bad experience and staff arecso nice and
September 2023 by Kay Allen
Quiet and cosy, friendly
July 2023 by TheOrient GA
Nice Costa place located in Tesco.Very helpful and friendly staff, seems popular place for locals to have a cup of coffee
July 2023 by Karen While
Staff very friendly and efficient
June 2023 by Dianne Goode
Not much choice to eat for vegans
June 2023 by Dean Worton
I go here 5 times a week. The staff are the best I've ever seen in a retail venue. Friendly banter and exceptional service. The gaffer runs a tight ship.
May 2023 by Megan D
Love this costa. The employees are always so polite, helpful and cheerful. They make the drinks perfect every time :)
April 2023 by Sandra Bradbury
Coffee good, service good. Took out so can't comment on atmosphere, only had biscuits
March 2023 by Brett Orme
Lovely cafe professional staff, extremely friendly, full of energy and so helpful. Nice food. There was a staff member named Nick who was extremely helpful and friendly.
March 2023 by Pamela Morris
Nice area to sit and chill before the shopping commences.
December 2022 by Mary-Jayne Poole
Great service and drinks ??
October 2022 by User ID
Great place. Nice to have easy access when you fancy a coffee or frappé while shopping!
September 2022 by Princess Potta
Always Excellent at Cradley Costa! . Always clean and fully stocked!. All the staff (especially the guy with the ponytail) Always friendly and happy to help!. They go above and beyond here for sure ! . Only problem is it?s that popular at times may need a few more seats !
August 2022 by John Johnson
Excellent service staff always very friendly, exceptionally clean, go there 3 times a week, I stay there while the boss does the shopping. Best Costa I have been in without a doubt!
June 2022 by John Boone
Had to do this review really as was disgusted by Costa coffee in tesco cradley heath today. We go here quite regularly and it only takes one bad visit to lose custermors. No problem before. But today. Two members of staff, I think one was training, fairly quiet. There was five empty tables to chose from. I chose the only one that was clean for my family. The others did not get wiped in all the time that we were there, though the staff didn't look too busy. Standing behind the counter with their hands in their pockets looking bored. We were served in paper cups rather than the mugs they usually serve in. Not sure why as there were loads of (actually clean looking cups) stacked up. Maybe the guys serving us didn't want to wash them? As the guy was pulling the paper cups apart from the stack they were in he was putting his hands right inside the cups to pull them apart which turned my stomach but I had promised my kids a treat so tried not to think of it. As I waited for the drinks I noticed how mucky the back of the serving area was, both on the counters and with rubbish all over the floor. I work in food retail myself and would hate for custermors to see this. After all, it was not like the men there were busy. As reffered to before they were standing looking bored. There was a sign saying they were closing early due to lack of staff. I'm sure at least one of these two could have at least cleaned around. Very, very, very bad. I'm not saying we will.never visit this branch again, but if I see these two members of staff on I would avoid it.
