October 2023 by jon worthington
Always pleasant when you call
December 2022 by Christina Docker
Really great service this evening. Thank you
August 2022 by Eileen Fortune
Every time I go to get my prescription it?s never ready I have stood outside and heard other people say it was ordered 2weeks ago and they haven?t got it ready I fully understand that they are busy but looking behind the counter there is a lot of staff also I find the lady that serves to have a bit of a attitude and comes across as rude, Also they are letting people know they have to wear a mask that?s fine but not one member of staff is wearing one themselves...
June 2022 by jemma Leigh
Attitude abrupt not a friendly service waiting time is always long not fast at doing medication not helpful with advice on medication the village pharmacy is the best
June 2022 by Lisa Chappell
The lady with the red hair is so rude she has no basic customer service skills at all.
May 2022 by Sploshthejosh !
Spent five minutes waiting at the counter to pick up a prescription. For the staff to be standing around talking they then looked in my direction and Continued to chat. Then after another few minutes to help me. Then get told they Couldn't fine the prescription the wait abover 3 minutes to Then get told to Write down my address with no more information as they Continued their chatting after another 2 minutes then get told it be afive minutes waiting. Not happy with the communication or service qnd beed to be sorted out as there was a line forming outside while I was being messed about.
April 2022 by Rachael Biggs
Shire pharmacy have gone above and beyond helping source my mother?s medication. She always struggles getting it on time and Shire pharmacy have made this so easy for us, even getting it delivered directly to her. The staff are always so helpful and polite and go out of their way to ensure each customer is looked after, there?s a lovely community feel. On occasion when she?s been short on medication, they?ve stayed after closing to prepare a few days so that she doesn?t miss any. The staff at this pharmacy are an asset and are what makes this place great!
April 2022 by Singh
Very rude staff working on the front desk serving patients. No basic customer skills and unnecessarily rude.
March 2022 by Joanne Humphries
This pharmacy is fantastic. When I first joined GP in area in March 19, I had nearly run out off meds. I had to contact previous GP and pharmacy in Swindon to get them to fax over copy so they could sort it out. I was nearly in tears, as previous surgery was vile to me on phone. I also now get meds in dositt box, which previous chemist refused.Since last March when pendemic hit, they have been very good, trying to deal, prescriptions, social distancing, new patients, facemasks,stroppy customers and much more as they have come up.Staff should be given a medal, with the hassle they get of customers. Especially when it's not there fault, such as missing prescription etc.Also don't forget they dealing with more than one GP surgery.I haven't got a medal but supplying cake instead ?
March 2022 by Pauline Walker
I cannot thank this pharmacy enough, nothing is too much trouble and they are very helpful. Their delivery service is best bar none, I cannot praise them enough
September 2021 by Shelley Ormond
Shire Pharmacy have been very helpful in sourcing medication that other pharmacies find hard to source. I am allergic to certain fillers in some tablets and they have always remembered this issue I have. If there is ever a problem they are quick to help or advise. All staff have a friendly helpful manner too.
August 2021 by Raymond Tonks
The staff we're very friendly and made me feel welcome and happy to help especially in these dark times
July 2021 by K Hynes
I have always received great service and staff very friendly. Would recommend
May 2021 by Ian Urch
Brill Service wel done to all staff and amazing team of doctors nurses at Springfield to. Very helpful
April 2021 by Ryan Marsh
Amazing chemist, there service is always beyond any other. They are all so friendly especially Yvonne. They are all part of the family. Nothing is every to much trouble for them. They even delivered my prescriptions for me while I was shielding. Wouldn't go anywhere else they are part of the family
