March 2024 by Mark Cochrane
Absolutely terrible hotel, customer service are the worst I've ever experienced, the hotel is very smelly, staff are extremely rudeRooms: Terrible, the worst I've ever had the displeasure of using, completely filthy, unwashed bedding, filth all over floors and walls, windows don't work properly, toilet and shower barely worked, never ever will I even look at this hotel on any booking sites ever again, the smell in the entire hotel was sickeningSafety: This hotel couldn't spell the work safety, toilets don't flush properly, the windows don't open or close properly, rooms are filthy and likely to spread infectionsWalkability: There are much better hotels within walking distance to this hotels, please please please just pay a little bit extra to stay somewhere where the staff are actually helpful and not rudeFood & drinks: The smell of the food being cooked in this hotel was worse than being at a hospital or school, a homelessness good kitchen could provide better food than this hotel could ever imagineNoteworthy details: Customer service are terrible, never ever would I recommend this terrible hotel to anyone, I wouldn't even allow my worst enemy to stay at this hotel, the staff are extremely unhelpful, rude and the hotel is filthy
November 2023 by Mad Mick
Was a regular user of this hotel until i got refused booking as they have filled up the place with illegal
May 2022 by William Sunley
Lovely hotel. Very friendly staff. Wonderful food all at a reasonable price.
February 2022 by Kevin Bird
Nice cheap but clean hotel. Helpful and friendly staff. Comfirtable beds. Clean linen. Good location on A45. Good car park.
July 2021 by Cathleen Summers
Chesford Grange is a nice hotel, as I work for Ann Summers at home it was always nice to go to hotels for our twice annual celebratory events with my team. This was one of the lovely hotels we used for training/ events. Great time was had by all.
July 2021 by Red Bridge
Really nice room very clean and everything we needed. Staff where very helpful and very nice. Comfortable beds
July 2021 by Lisa Hornbuckle
Fantastic waitresses did a fantastic job if keeping everybody safe well done to them rooms exceptional clean and beds so comfy again well done to all the staff x
July 2021 by Shelly Ibbetson
Friendly helpful staff.Hotel clean tidy and well maintained. The team did well to put on entertainment due to the circumstances. Will go back again
July 2021 by travelsalot_1966
Really enjoyed our stay at this hotel on our coach holidayto the cotswolds, we upgraded our room to the King size room which was lovely and the breakfast and evening meals were lovely. We would definitely stay again.
June 2021 by William S
Once again we have had a fantastic weekend at the Quality Hotel Coventry thanks to the dedication of the staff. Lovely comfortable rooms, great food and amazing staff. A big thank you from all the members. We are now looking forward to next year.
September 2020 by Sharon Jones (Betty Sparkles)
Always very clean bright and comfortable rooms whenever we stay here.. very friendly helpful staff. Would always recommend as a low cost effective way to be close to the city and motorway networks for an overnight stay & much cheaper option than 2 taxi journeys if its for a night out so you can still have a drink behind socialising. Will definitely return here for many years to come.
July 2020 by mal6673
I?m always in hotels through work taking me away from home and they can be a lonely experience, however not at the Quality Hotel Coventry, from walking through the front door the reception staff ?Ruth? was so friendly ensure my car parking is covered to ensuring my requirements are met, even down to borrowing me a phone charger, great staff going that extra mile, nice and clean with COVID-19 measures fully in place, whole experience was excellent
July 2020 by Z6347NO
I checked in last Saturday afternoon and was disgusted with the attitude of the male receptionist, he was more interested in talking on his mobile than actually doing his job, whenever I asked question he would reply with a very blunt yes/ no answer could tell he wanted rid of me quickly to get back to his phone call. Very unprofessional plus he wasn?t following hygiene standards and wore no mask. Rooms were not too bad but very basic and again in the morning cleaners not wearing masks or gloves!!!!! Same receptionist on as night before and again no mask and very rude!!!! Will not be coming back again as treatment on check in and out was beyond awful.
July 2020 by Moonyswede
I stayed for 1 night in January this year, Swift check in with friendly staff, my room was very spacious and comfortable, excellent shower. Bar and restaurant were very relaxed with excellent variety of both food and drink. Excellent price. DR Thomas
July 2020 by wetton81
Lovely clean hotel hard to find one at this price . Staff are so friendly and helpful made my stay a lot easier. Food was also good . Will be coming back 100% . I?ve also let my family in York know about this hotel as they travel to Coventry a lot . I can?t believe the service I got for the price see you at Christmas. Can?t wait staff 5star
