March 2024 by louise abbott
A great service and very friendly.
March 2024 by Neil Lightowler
Excellent service and actually found me the frames I liked but saved me 50% on the price from the designer named frames I previously had.
March 2024 by Clare Pittaway
I rang in distress after my son broke my glasses and another opticians were incredibly rude to me. The staff fit me in for an eye test within half an hour.I had never been here before but they made me feel at home. The eye test was quick and easy. The staff went above and beyond with their customer service after hearing about my bad experience.There was a lovely range of glasses to choose from and the staff all gave me their opinions on the frames. With their guidance, I ended up choosing something I never would have picked myself but love! My glasses were ready to go within 20 minutes.I cannot thank the staff at My Optician enough. Incredible customer service on a really bad day.
March 2024 by Guy Ferguson
Having gone into my local branch of vision Express, to ask them for a minor repair on glasses they had sold me a year earlier, Vision Express were unable to do anything except try and sell me a new pair of glasses.I went into My Optician Coventry and not only did they fix my very very expensive glasses, but I was charged literally nothing to repair them. The the glasses were worth around £350.Vision Express have now lost my business and I will come to these guys. Fantastically helpful, fantastic service and delightfully pleasant as well. Thank you ever so much because it saved me an absolute fortune! ?
March 2024 by Sky Dixon
Today I collected my wonderful new glasses from My Optician, Cannon Park. As an autistic person, I usually get very anxious with shopping and the social interactions associated with it, but the kind and friendly staff really put me at ease and helped me pick out some frames that I love.Due to my medical conditions, I was worried my requirements would be too complicated but the store assistants were very understanding and were able to make the process as simple as possible and were very helpful in advising on the options available to me. What's better is that my glasses were ready to pick up in four days!!As a wheelchair user I often struggle with navigating shops, but my experience with accessibility at My Opticians, Cannon Park was very positive. For those who need to consider physical access: there is an incline up to the entrance to the shopping centre, but from then on it is completely level access. There is plenty of room in the shop for manoevering, my wheelchair fit well under the tables where the fitting took place. The staff were very helpful with opening the shop door, reaching frames, and bringing a handheld mirror to make access easier for me. The shop was not busy and the environment was not overstimulating. There is a nearby accessible toilet in Costa.Overall, I am very pleased with the service I received and my new glasses, would defintely recommend.
March 2024 by Mike Ashelby
Great optician. Helpful and friendly staff.
March 2024 by Meme Horner
The staff here were amazing accommodating for my wheelchair needs. They went above and beyond to help find a beautiful pair of glasses for me. The receptionist when you walk in is amazing at everything she does and always makes you feel welcome especially with a smile.
March 2024 by Jamie Reid
Staff super friendly! Had my eyes tested and walked out with new glasses in around an hour. Highly recommend
March 2024 by Kim
Really lovely sweet team!! They have a lab on site, so I got my eyes checked, a prescription, a new pair of glasses and lenses all within about an hour. Very upfront about costs and generally very lovely. :)
February 2024 by Leanne Barnacle
Super friendly staff, easy to talk to and they really helped me find some new frames. Would definitely recommend my optician to friends and family.
January 2024 by Paul S
Just picked up my new glasses, wow what a difference they make! The optician was extremely thorough and very helpful, I was helped picking some new designer glasses by more friendly staff. I will tell all my friends and family, thank you so much.
January 2024 by kayleigh martinez
Popped in about 4pm looking for glasses. They were super helpful in helping choosing some glasses. Best part was that I found some and I came back an hour later to pick them up. I can?t fault their professionalism and customer care. Thank you so much. ??
December 2023 by Lorraine Smith
Excellent service. The optician was lovely, she did a very thorough test, taking into account my family history of eye problems. Marie was very helpful when I was choosing my new frames. There is an excellent choice. I had my new glasses in a week. Can't fault the service.
December 2023 by Susan Tambs
I would highly recommend My Optician the staff are friendly and very helpful and nothing is too much trouble for them very good experience with them .
December 2023 by mohammed iqbal
Great service very helpful staff definitely recommend them.Exellent service
