March 2024 by Tracie Hopkins
The customer adviser really went the extra mile for me was looking for a 12x18" frame which was discontinued she phoned all other branches to get me one as it was for my husband who had died in January 2024.....was in shop for what seemed like a very long time but was only like half hour she eventually found me one....I was so relieved the frame was the Stacey collection now my frames all match on my wall at home.....above and beyond the store isn't listed but it was at asda grounds in Walsgrave coventry....don't know ow her name but will not forget how customer focused she is and how she really took care of my predicament. Her name is ...Character.ive since been back cos of her and she at the asda brade drive store I think it's called.
March 2024 by Teresa Timothy
Josh & Team are simply the best. I've not experienced such wonderful kind helpful team in a long time. Your customer care was truly amazing. I thank you so much.If you want good quality photos please go to them. And advice about down loading photos they are a brilliant.Thank you again for your kindness.Teresa
February 2024 by Jessie L
Always have a really great experience at this Max Spielmann. The customer service is brilliant and the staff always serve with a smile. Nas made my visit really special, going above and beyond despite it being a very busy Saturday afternoon. Thanks for always being so great!
January 2024 by Ange D
What a lovely, friendly, funny duo that just looked after me and helped me so much with my photos. Cracking service, so friendly and relaxed yet professional and courteous. Minus the sticky floor lol, jokes, the floor is fine lol. Thanks guys!! Made my day xx
January 2024 by Didarul Islam
Customer service quality is very poor. I think they don?t want to see any customers in the shop. Unfriendly staff. Not helpful at all.
January 2024 by Chidi Okorro
One stop photography place in Coventry's city centre
December 2023 by Ant
AMAZING HELP AND SUPPORT FOR XMAS GIFTS EXCELLENT AND MY FAMILY WERE AMAZED . STAFF WERE BRILLIANT TO ME VALUE FOR MONEYMERRY XMAS TO ALL AT MAX SPIELMANN AT COVENTRY THANK YOU ALL SO MUCH FOR WHAT YOU DID FOR ME !!!!!!!
October 2023 by Louise Moore
Excellent customer service. The guys in the branch despite being rushed off their feet were very patient and helped me an awful lot. Great service
August 2023 by John Richardson
Mum needed a renewal passport photo, passport sent off and photo rejected previous by me, staff in shop sorted it all out. Spoke to staff member at Timpsons who recommended shop for proper quality. Picture taken, prints printed and authorised/ accepted by passport office. Nice, helpful, multitasking between customers and supporting themselves. We'll done guys ?
August 2023 by Alan Hall
Would give this place no stars if I could caused us problems getting someone's passport. We paid for paperwork to be checked and they sent photocopies and took extra weeks to sort. In the end we sent the correct paperwork ourselves at our cost abysmal extra training for staff a must
July 2023 by AMIR HOME
The quality of photos and customer service is very bad.
July 2023 by Allen Margrett (Allen M)
Good service and help.
June 2023 by Rashwina Mayuran
Customer service is awful UK passport pictures never accept tried 3 times never accepted and when I asked for a refund the 3 workers were acting all rude women with the red hair is honestly really rude to me and my daughter had son as well as the manager David did not understand service and how deal with customers as well as Josh when I ask for complaint he never gave name and covered the badge luckily my daughter the badge of the 2 male workers. Better work snappy snap photos don't waste your time at this junk
June 2023 by Tendai Munemo
Came over the weekend to have passport photos taken for my five month old son. Great staff. Reasonable waiting times as it was busy. Photos were taken very well and I loved the final product. I recommend this team.
March 2023 by Sharon Broer
Visited wanting digital passport photo. This, plus the online application were all done by David who made all so easy.Photo done. Application and payment completed. Old passport sent ba k to passport office. What a service. I would highly recommend anyone wanting to renew or pay for a passp6to visit the branch.Fantastic customer service by David....definitely an asset to the branch team!P.S. This was all done on a Monday. I had my new passport delivered on the Thursday of that same week!!