August 2025 by Denis Jefferies
Very good value and friendly staff.
August 2025 by Laxshan Vasikumar
Terrible service. Visited on the 6th of August. Clothes are great however survive was absolutely terrible. I went to the counter to pay. Keep in mind I visited last week and I paid with an American Express card. When I tried paying yesterday, it kept declining. This Asian brown lady kept refusing to let me pay and told me American Express never worked in Matalan. When I showed her proof, she bet on me I would never find it however when I showed her my statements, I told her that I used it on the 1st of August. She kept refusing to let me play and told me that I was very delusional and told me to stop making a scene in front of everyone. I was not doing anything besides try to pay for the items but instead, she humiliated me in front of all the customers. Even showed her proof and I told her that I would never shop at this store again. I recommend you to visit another store besides the Matalan at Gallagher retail park. Utterly terrible service.
July 2025 by Abdul
I recently went into Matalan and was disgraced by the way I was treated in the short time I was there. I went in to browse some plain T-shirts, none of which caught my eye. So I left the store empty handed and thought nothing of it. I then walked across the retail park to tk max to see if they had anything that was more suited to me. As I was shopping in the middle of the aisle. A lady approached me and said that someone reported me stealing in Matalan and proceeded to keep looking at my pockets that were quite clearly empty. I had nothing in my hands to suggest I stole anything, nor any bags on myself. I showed her my pockets were empty by opening them up to alleviate her concerns. She did not introduce herself or explain where she was from. Instead she questioned me as to why I left the store empty handed and interrogated me, saying there?s plain T-shirts everywhere in the store. Ignoring the fact that I explained I didn?t like any. At this point many people were looking while she was asking me and made me feel as if I was an actual criminal and done something wrong. After her questionnaire she left without apologising and walked off. I tried to then contemplate what had just happened and tried to continue with my shopping. I couldn?t help but notice at this point the whole shop was looking at me as if I?m going to steal something. Uncomfortable, I left the store feeling embarrassed and profiled as I was an Asian male wearing a tracksuit. With the reviews I have seen from this store prior to my visit, a lot of people feel the same way about the managers. The lady who done this, ?Liz? who is supposed to be apart of Matalans management team, failed to follow basic legal protocols and harassed me in another retail store. Very sad to see these things still happen.
June 2025 by handren saed
Good ?
May 2025 by Galvoz
Baced on, my own personal shopping experience being a male.
Where is the stock? Only a 10 foot area for male clothes?
It's mostly women's outlet.
Value for money is pretty decent if there was something for men to buy...
April 2025 by Alan McGrory
Good prices sometimes, but worth a visit
February 2025 by Gurjit Rai
Went in the store today and was greeted by Taro who i must say went above and more to get my purchase sorted out for what i needed for work highly appreciated Taro thanks for your assistance
February 2025 by B ct (Bct)
Good range of products.
November 2024 by Uma Tiwari
Rude staff think they are very intelligent( to give unnecessary advice) they have no respect for the customers. I always avoid going to their store ( Gallagher coventry) and prefer online shopping instead.
November 2024 by Sue hancock-kamau
Sevenstar is the best, Gallagher is a carboot
September 2024 by Graham Ayres
It is what it is a basic clothing shop
June 2024 by sam SB
People who works there are not helpful and Staring at customers and when paying on self check out and waiting for someone to help they get there with frustration don?t like this place anymore
April 2024 by Beauty Test
9 months pregnant and not allowed by staff in urgent toilet facilities.
March 2024 by Cold_0ne
Dreadful experience. Bought some shoes but they didn't fit, so went back with the receipt and they wouldn't change them saying I'd worn them. I couldn't wear them they were too small. I would strongly recommend not shopping here. Staff were really rude as well
March 2024 by Simon Wheeler
Fairly decent size outlet, really needed a tidy up!!
